Customer Support Specialist

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a motivated Customer Support Specialist to join our dynamic team in the online media industry. This is an exciting opportunity for those looking to start their career in customer support, as no prior experience is required. In this role, you will play a crucial part in enhancing customer satisfaction by providing exceptional support and assistance to our clients. Your primary focus will be to address inquiries, resolve issues, and deliver a seamless customer experience that reflects our commitment to quality service. At The House of Mercier, we believe in nurturing talent and helping you grow in your career. This position is perfect for individuals who are passionate about helping others and are eager to learn in a fast-paced environment. Join us in redefining recruitment and make a meaningful impact on the...

Northern Dental Group is looking for a passionate and friendly Customer Support Specialist to enhance our team's commitment to providing outstanding service to our patients. In this vital role, you will be the first point of contact for our clientele, addressing inquiries, managing appointments, and resolving any concerns they may have about their dental care experience.Your ability to empathize with customers and provide timely solutions is essential in fostering lasting relationships and ensuring patient satisfaction. You will be responsible for maintaining an organized communication flow, documenting interactions accurately, and collaborating with our dental staff to ensure seamless service delivery. If you thrive in a customer-focused environment and take pride in making a positive impact on people's lives, consider joining us at Northern Dental Group, where your contribution will be valued in delivering exceptional dental care.

Responsibilities

• Respond...

Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Support Specialist will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing ongoing support, addressing various customer needs, addressing inquiries regarding products, and helping them make informed decisions about products to purchase.

Responsibilities:

• Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience.
• Evaluate and write up incoming orders and present them to the Processing Department.
• Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.
• Have a...

Olea Kiosks is a leader in the self-service kiosk industry, designing visually stunning and highly functional kiosks that are seen every day in airports, restaurants, department stores, hospitals, hotels, casinos, and more. Our products process hundreds of millions of transactions across the United States each year, facilitating everything from high tech biometric identification, to ordering a burger. Olea's success depends on hard working, talented people like you!

Sales Support Specialists are an integral part of the team here at Olea, and the main point of contact for our customers and internal stakeholders throughout the manufacturing process. The role is focused on providing a premium experience for our customers, by leveraging the most up-to-date technology to efficiently track and communicate progress to them.

Olea has a great reputation for the quality of our products, and ability to deliver on our customer requirements. The company is focused on...

The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems.

Please note that only applicants with Active DoD SECRET clearance will be considered.

Job Responsibilities:

• Deals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations.
• Includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products.
• Evaluates inventory management activities. Periodically inspects activities...

Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Support Specialist will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing ongoing support, addressing various customer needs, addressing inquiries regarding products, and helping them make informed decisions about products to purchase.

Responsibilities:

• Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience.
• Evaluate and write up incoming orders and present them to the Processing Department.
• Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.
• Have a...

Job Description:

Overview: We are seeking a detail-oriented and organized Senior Customer Support Specialist to join our team! The ideal candidate will provide administrative support, handle clerical tasks, and assist in coordinating office activities, while working closely with the CEO on day-to-day tasks as requested.

Responsibilities:

• Perform general office duties such as data entry, filing, and answering phones.
• Assist in organizing and coordinating office operations and procedures.
• Manage office supplies inventory and place orders when necessary.
• Answer customer calls, collect payments, and report for clients.
• Coordinate appointments, meetings, and travel arrangements.
• Assist with event planning and execution.
• Provide excellent customer service to clients and visitors.
...

ONEIL LANGAN ARCHITECTS is currently seeking a dedicated Customer Support Specialist to join our team and provide exceptional service to our clients and partners. In this role, you will be the first point of contact for clients and will be responsible for addressing their inquiries, resolving issues, and ensuring a seamless experience with our architectural services. The ideal candidate will possess strong communication and problem-solving skills and have a passion for delivering high-quality customer service. You will work closely with various teams within the firm to ensure that client needs are met and that projects run smoothly. This is a fantastic opportunity for someone who enjoys engaging with people, is organized, and has a keen attention to detail. If you thrive in a dynamic environment and are excited about contributing to a firm that values client relationships, we encourage you to apply.

Responsibilities

• Respond to client inquiries via phone,...

Our partner is seeking a Customer Service Representative Teller Support Specialist in Plattsburgh, NY. This company is dedicated to providing friendly, high-quality financial services and products to its customers. With a retail division that operates over 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts, the company also offers services in wealth management, investment management, insurance, risk management, and benefit plan administration. The company values its employees and provides a supportive work environment, competitive compensation, benefits, and opportunities for professional development.

Responsibilities

• Provide quality customer service and a positive banking experience by handling financial transactions such as opening accounts and cashing checks.
• Explain and sell products and services to meet customer needs.
• Contact customers to schedule...

For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth.

While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special.

We’re looking for a Customer Support Specialist to join our Customer Support team in Boston.

As a Customer Support Specialist, you will be the human face of Workable. You will become the person customers rely on to get an important job done well. You will:

• advise...

The Diocese of Lake Charles is looking for a dedicated and friendly Front Desk Customer Support Specialist / Live Chat Agent to join our remote team. This role focuses on providing exceptional customer service and support to parishioners and visitors through various communication channels, including live chat and email. As the first point of contact, the ideal candidate should have a warm demeanor and a passion for helping others, ensuring that all inquiries are addressed promptly and efficiently. This position requires a deep understanding of the Diocese's programs and services to offer accurate information and support. The Front Desk Customer Support Specialist will work closely with other team members to enhance the overall experience of our community and strengthen the connection between the Diocese and its members.

Responsibilities

• Handle incoming inquiries through live chat and email with professionalism and empathy
• Provide accurate...

The Flood Insurance Guru is seeking a dedicated and compassionate Customer Support Specialist to join our dynamic team. In this pivotal role, you will be the first point of contact for our customers, assisting them with their flood insurance inquiries and ensuring they receive the highest level of support possible. Our mission is to provide clarity and peace of mind in the complex world of flood insurance, and you will play a critical part in achieving that goal. As a Customer Support Specialist, you will have the opportunity to engage with a diverse clientele, from homeowners to business owners, helping them navigate their insurance needs and resolve any issues that may arise. You will be empowered to provide solutions, share knowledge, and foster lasting relationships with customers. Your contributions will not only enhance the customer experience but also help our company grow and succeed in a competitive industry. If you are empathetic, solution-oriented, and eager to make a...

The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience.

Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contributing to the training of new team members, and actively participating in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider. Your expertise will extend to processing reports from various payroll software, understanding time clock functionality, and efficiently managing data to ensure seamless support

What You'll Do:

• Responsive Customer Engagement: Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory...

Welcome to Centage, we’re happy you’re applying! We think the most important thing about Centage, about working anywhere, in fact, is the people and how they interact.

At Centage we foster an environment of caring, helpful, considerate, and empathic people. We think that’s the best environment to foster excellence and it is one of the things we care most about in our hiring process. If you are empathic and able to talk with humility and encourage others to thrive, we want to hear from you!

We don’t want brilliance without empathy. We don’t want creators who don’t share. We don’t want rock stars that don’t contribute to the community.

What it’s like to be a Customer Support Specialist

As a Customer Support Specialist working within the Customer Support Team, you will play a valuable role in growing our Support team and providing a best-in-class customer experience. We are looking for an energetic individual who is a fast learner and comfortable...

The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience.

Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contributing to the training of new team members, and actively participating in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider. Your expertise will extend to processing reports from various payroll software, understanding time clock functionality, and efficiently managing data to ensure seamless support

What You'll Do:

• Responsive Customer Engagement: Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory...

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Through our foodservice technology system, we help operators across healthcare and aging services save time, reduce food waste, and meet regulatory requirements, so they can improve the quality of patient and resident care. 

We are looking for a Customer Support Specialist to join our Customer Support Team. In this role, you will use MealSuite’s food service management applications to support end users via phone, chat, and email. You will feel empowered to use your knowledge of the food service industry and our applications to propel each user to long-term success.

This position is perfect for an energetic person who likes to interact with customers and who is good at managing expectations while having the patience to walk people through a series of steps...

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Through our foodservice technology system, we help operators across healthcare and aging services save time, reduce food waste, and meet regulatory requirements, so they can improve the quality of patient and resident care. 

We are looking for a Customer Support Specialist to join our Customer Support Team. In this role, you will use MealSuite’s food service management applications to support end users via phone, chat, and email. You will feel empowered to use your knowledge of the food service industry and our applications to propel each user to long-term success.

This position is perfect for an energetic person who likes to interact with customers and who is good at managing expectations while having the patience to walk people through a series of steps...

We’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. We provide these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking a service-minded Technical Support Specialist.

As part of our Customer Support Team, you will be responsible for providing technical support for IntelliShift hardware and software applications to the IntelliShift...

Customer Support Specialist

Mighty Fine Apps

Location: Remote

Type: Part-Time

About Us:

Mighty Fine Apps is a fast-growing company dedicated to creating innovative apps that empower the deaf and hard of hearing community. Our flagship product, Live Transcribe, provides real-time transcription services, helping users bridge communication gaps. We are expanding and looking for a dedicated Customer Support Specialist to join our team and help us continue to provide exceptional service to our growing user base.

Position Overview:

As a Customer Support Specialist, you will be the first point of contact for users of our products. You will help resolve user inquiries, troubleshoot technical issues, and provide a seamless customer experience. Your ability to communicate effectively and empathetically will be key to ensuring our users get the best possible...

About us

VOZE is on a mission to create software that sales reps love to use. We are driven by a commitment to excellence and a passion for innovation. Using our mission as our guide, we create solutions that positively impact the world. We are dedicated to pushing the boundaries of what's possible.  Using AI, VOZE focuses on the nuances of in-person sales and tangible product interactions, while redefining how sales data is collected, processed, and leveraged. 

Are you looking to kickstart your career in a dynamic and supportive environment? As a Customer Support Specialist at Voze, you'll be the first point of contact for our customers, guiding them through our innovative technology. You’ll help build strong relationships by answering questions, solving problems, and ensuring their needs are met. Plus, you'll have the opportunity to grow professionally while working with a forward-thinking company.

What You'll...