Support Specialist
FC Tax and Accounting Inc
Monrovia, maryland
FC Tax and Accounting Inc is searching for a proactive and detail-oriented Support Specialist to enhance our client assistance team. In this role, you will be responsible for providing excellent support to our clients and team members, ensuring that their experiences with our services are seamless and satisfactory. Your duties will include responding to client inquiries, resolving issues, and bringing a customer-centric approach to problem-solving. As a Support Specialist, you will contribute to the overall success of our firm by helping clients navigate our services effectively and efficiently. Your ability to communicate clearly and empathetically will be vital in fostering strong relationships with our clients. If you are passionate about delivering outstanding support and improving client satisfaction, we welcome you to apply and join our team!
Responsibilities
- Respond to client inquiries via phone, email, and online chat in a friendly and professional...