Customer Service Representatives

We are looking for a pleasant Customer Service Representative to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined.

Responsibilities

• Greet guests and welcome them into the office
• Answer questions, address complaints and give suitable information
• Answer all incoming calls and redirect them or keep and distribute messages
• Check, sort and forward e-mails
• Process daily invoicing and credits
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Take up other duties as assigned (travel arrangements, appointment schedules etc.)

Requirements

• Proven experience as customer service representative or relevant...

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Act as a mentor and training partner to junior team members
• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution
• Respond to agency partners and...

As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization.

Responsibilities

• Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc.
• Handle an average of 35-45 inbound phone calls per day, and be responsible for end-to-end call resolution.
• Respond to agency partners and policyholders through chats, emails, and telephone calls.
• Educate...

GAR Engineering is looking for a motivated and friendly Customer Service Representative to be the primary point of contact for our clients. In this role, you will handle inquiries, resolve issues, and provide exceptional service to ensure customer satisfaction. Your ability to effectively communicate with diverse customers and address their needs will be essential in fostering long-term relationships. This position offers a great opportunity to contribute to a collaborative team environment while supporting our mission to deliver outstanding engineering solutions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Provide detailed information about our engineering services and assist customers in navigating our offerings.
• Resolve customer issues efficiently, working towards satisfactory solutions.
• Maintain accurate records of customer interactions and feedback.
...

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a Customer Service Representative to join our growing team.

Summary:

The purpose of this position is to answer incoming telephone calls and resolve customer questions, complaints, and...

Preference for 1 of the following criteria:

College Degree

Previous contact center experience

Description

Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.

Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.

Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.

Successful applicants will be highly professional, career driven, and committed to World-Class Service.

Ability to contribute in a fast paced, team-oriented environment.

Aptitude to multi-task and adjust quickly to change in a busy financial service center.

Key Responsibilities:

- Promptly and professionally handle customer inquiries via email and chat platforms.

- Efficiently resolve customer issues and complaints, ensuring a positive experience.

- Accurately provide information regarding products, services, and company policies.

- Stay informed about company products and services to assist customers effectively.

- Collaborate with other departments to address and resolve more complicated issues.

Requirements

Qualifications:

- High school diploma or equivalent is required; higher education is a plus.

- Previous customer service experience is advantageous.

- Strong written and verbal communication skills.

- Excellent problem-solving abilities and attention to detail.

- Ability to work independently and thrive in a team environment.

- Willingness to work various...

Metal Supermarkets is the leading supplier of small quantity metal throughout the US and Canada. We are looking for a customer-oriented service representative. A customer service representative, or CSR, acts as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer...

Care. Connect. Contribute.  

The Sonoma County Paratransit (SCPT) Department provides a vital service to the some of the most vulnerable populations in Sonoma County. With care, compassion and sensitivity our Drivers and CSR’s are the frontline workers providing this integral service, connecting our clientele to the community. This contribution to our community is a source of pride for CVNL.  

Position Overview:  

Reporting to the Paratransit Operations Manager, The Client Service Representative  (CSR ) is responsible for professionally answering incoming calls, addressing customer inquiries, resolving client complaints, dispatching drivers, clearly and accurately documenting issues and occasionally scheduling Paratransit rides. Due to the nature of our community involvement and clientele, the CSR  must thrive in a challenging work environment, enjoy making a difference in the lives of senior citizens and...

At Eco Block, we are dedicated to creating sustainable and eco-friendly building materials that not only protect the environment but also offer high-quality solutions for our customers. We are looking for a motivated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the voice of our company, providing exceptional service and support to our customers while promoting our mission of sustainability. Your primary responsibility will be to assist customers with their inquiries, process orders, and ensure that their experience with Eco Block is nothing short of excellent. This is an exciting opportunity for someone who is passionate about environmental issues and enjoys working in a fast-paced environment. You will engage with a diverse range of clients who share our commitment to eco-conscious living, thus helping to foster a community around sustainable practices. As part of our team, you will not only help resolve customer issues but...

At Our Home, we believe that exceptional customer service is the backbone of our success! We are excited to welcome a passionate Customer Service Representative for Order Management to our dynamic team. If you thrive in a fast-paced environment and enjoy connecting with customers, we want to hear from you!

In this role, you'll be the friendly voice of our company, guiding our customers through the sales order management lifecycle with a commitment to excellence. Your ability to communicate clearly and effectively will play a crucial role in ensuring that our customers' needs are met and exceeded!

Key Responsibilities:

• Answer inbound calls and emails from customers and sales representatives, providing information about estimated time of arrival (ETA), order tracking, and addressing any inquiries.
• Process orders efficiently, including new orders, cancellations, or modifications, while ensuring excellent record-keeping.
• Manage...

- Assisting in the scheduling of estimates

- Intake of new vehicle arrivals and updating job file data

- Updating Customers & Insurance handlers of repair process

- Manage walk in traffic & phone calls

- Assisting with pick up & delivery of customers & vehicles

- Work with technicians to keep an accurate customer expectations on repairs

Requirements

- Comfortable communicating with people

- Valid drivers license

- Organized and self motivated

- Ability to work with computer management systems

- Willing to be the face of Collision Specialists Inc

Benefits

What we offer:

. 4 day work week

·       Benefits: Group Insurance, vacation, Four day work week

·       Pay: up to $22.00...

CNSI and Kepro are now Acentra Health!  Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

Acentra is looking for a      to join our growing team.

Job Summary:

Job...