Call By Call Manager

The Call Center Operations Manager shall perform tasks associated with managing personnel and the daily functions of a 24/7/365 Medical Operations Center (MOC). These duties include but are not limited to:

• Plan, supervise changes, and manage the daily functions of the Medical Operations Call Center.
• Communicate job expectations: plan, monitor, appraise and review job contributions, and enforce policies and procedures.
• Communicate customer issues with the leadership team and devise ways of improving the customer experience, including resolving problems and complaints.
• Conduct needs assessments, performance review, capacity planning and cost/benefit analyses and contribute information and analyses to organizational strategic plans and reviews.
• Conduct comprehensive training sessions for new team members, providing them with the necessary knowledge and skills to excel in their roles.
• Record statistics, performance...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

Join Our Team as a Call By Call Manager!

Job Description:

Do you love to make residential heating and cooling customers smile? Have you developed and honed your residential sales skills, and are eager to find a place where they will be appreciated? Are you tired of being considered just another number at your current J.O.B? Are you high energy? Great with people? If you answered yes to any of these questions, then Texas Pride Heating and Air is the company you’ve been looking for!

We are rapidly GROWING and are looking for the best sales people that want to thrive in an employee centered culture, performing the Call By Call Manager role to perfection, and making great pay and bonus pay while doing it!

H&E is changing the way the average HVAC Sales Department operates by creating servant leadership that serves our employees so that YOU may serve our customer. We believe in using the best technology...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Drive Sales and Installation Productivity to meet daily targets
• Ensure Daily KPIs are achieved
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee training of new employees
• Prepare regular reports for upper management
...

Join Our Team as a Call By Call Manager!

Job Description:

Do you love to make residential heating and cooling customers smile? Have you developed and honed your residential sales skills, and are eager to find a place where they will be appreciated? Are you tired of being considered just another number at your current J.O.B? Are you high energy? Great with people? If you answered yes to any of these questions, then Texas Pride Heating and Air is the company you’ve been looking for!

We are rapidly GROWING and are looking for the best sales people that want to thrive in an employee centered culture, performing the Call By Call Manager role to perfection, and making great pay and bonus pay while doing it!

H&E is changing the way the average HVAC Sales Department operates by creating servant leadership that serves our employees so that YOU may serve our customer. We believe in using the best technology...

Join Our Team as a Call By Call Manager!

Job Description:

Do you love to make residential heating and cooling customers smile? Have you developed and honed your residential sales skills, and are eager to find a place where they will be appreciated? Are you tired of being considered just another number at your current J.O.B? Are you high energy? Great with people? If you answered yes to any of these questions, then Texas Pride Heating and Air is the company you’ve been looking for!

We are rapidly GROWING and are looking for the best sales people that want to thrive in an employee centered culture, performing the Call By Call Manager role to perfection, and making great pay and bonus pay while doing it!

H&E is changing the way the average HVAC Sales Department operates by creating servant leadership that serves our employees so that YOU may serve our customer. We believe in using the best technology...

About Us: Join a dynamic and collaborative team where your expertise in remote call center management will play a pivotal role in shaping a successful future. At OnSchedule, we are dedicated to providing exceptional customer service while fostering a supportive and innovative work environment. If you are an enthusiastic Call Center Manager with a keen eye for identifying top remote talent and a passion for driving organizational excellence, we invite you to apply today!

Primary Responsibilities and Duties:

• Training, Coaching, and Leading: Train, coach, mentor and manage call center staff to ensure they excel in customer outreach.
• Customer Interaction: Handle escalated customer inquiries, guide employees through difficult calls or issues, and effectively diffuse angry customers.
• Issue Resolution: Manage and resolve complex issues that cannot be resolved by call...

About Us: Join a dynamic and collaborative team where your expertise in remote call center management will play a pivotal role in shaping a successful future. At OnSchedule, we are dedicated to providing exceptional customer service while fostering a supportive and innovative work environment. If you are an enthusiastic Call Center Manager with a keen eye for identifying top remote talent and a passion for driving organizational excellence, we invite you to apply today!

Primary Responsibilities and Duties:

• Training, Coaching, and Leading: Train, coach, mentor and manage call center staff to ensure they excel in customer outreach.
• Customer Interaction: Handle escalated customer inquiries, guide employees through difficult calls or issues, and effectively diffuse angry customers.
• Issue Resolution: Manage and resolve complex issues that cannot be resolved by call...

Job Summary:

We are seeking a skilled Call Center Manager to oversee daily operations and personnel within our call center. The ideal candidate will be responsible for managing staff, ensuring high-quality customer service, and achieving performance targets.

Requirements

Duties:
- Supervise and lead a team of call center representatives
- Communicate job expectations and provide coaching and guidance to team members
- Monitor performance metrics, analyze data, and prepare reports for senior management
- Manage call center operations to meet customer service goals and enhance productivity
- Develop strategies to improve efficiency and quality of service delivery
- Handle escalated customer complaints and issues promptly

Experience:
- Proven experience in supervising a call center or customer service team
- Strong project management skills with the ability to prioritize tasks effectively
- Proficiency in...

$500 a week.

Description: Are you looking for a position that allows you to study or do other things for part of your time working?  Are you looking for a company that cares about your well-being and professional growth? Then you found us. Please join Cheer Home Care and help us bring some cheer to our clients' days.  As a Cheer Home On-Call Manager, you will provide after-hours and weekend support to our caregivers and clients.  Anything from clocking someone in and scheduling to problem-solving care and supporting clients and caregivers.  

Cheer provides nonmedical home care services to the elderly and disabled, with a focus on companionship, personal care, homemaking, and transportation services, to enable our clients to continue living comfortably at home.

As a Cheer On Call Manager, your personality and skills will bring a better quality of life to seniors and adults...

$500 a week.

Description: Are you looking for a position that allows you to study or do other things for part of your time working?  Are you looking for a company that cares about your well-being and professional growth? Then you found us. Please join Cheer Home Care and help us bring some cheer to our clients' days.  As a Cheer Home On-Call Manager, you will provide after-hours and weekend support to our caregivers and clients.  Anything from clocking someone in and scheduling to problem-solving care and supporting clients and caregivers.  

Cheer provides nonmedical home care services to the elderly and disabled, with a focus on companionship, personal care, homemaking, and transportation services, to enable our clients to continue living comfortably at home.

As a Cheer On Call Manager, your personality and skills will bring a better quality of life to seniors and adults...

We are actively seeking a Program Manager, Social Services, Call Center

The pay range for this position is $90,000 - $100,000/year

Location: Hybrid office - 3 days WFH, 2 days on site

Schedule: Monday through Friday 9am-5pm (Flexible).

JOB SUMMARY

Are you a seasoned social work professional with strong leadership skills, motivated by a passion to foster positive change in programs and communities?  Then this job is perfect for you!

This position oversees the Masonic Assistance call center and its operations.  This call center provides information and referral and helps callers access Masonic Homes’ many charitable relief programs, such as the Masonic Homes retirement communities and financial assistance and care management services offered through the Masonic Outreach Services program.

This role involves assessing the needs of information and referral callers and program...

LEVEL: Entry-level to Subject Matter Expert

LOCATION: St. Petersburg, FL, Washington, DC, and fully remote positions anticipated

TYPE: Consultant/Contract and Full Time Regular Employment

McColm & Company (McCO) is a mission-driven and customer-focused consulting firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McCO specializes in supporting U.S. federal customers with internationally and thematically focused portfolios by designing and delivering bespoke professional training programs, effective capacity building programs, and by providing highly specialized advisory and analysis expertise to decision makers.

McCO issues this call for CVs for subject matter expert training instructors, technical instructional designers, training program managers, and administrative support specialists with expertise in a variety of...