All Call By Call Manager Vacancies In All USA Companies — Options In Each And Every State — Jobhire

Call Center Manager

TalentLNX

Pittsburgh, pennsylvania

TalentLNX, a leading human capital solutions firm, is seeking a dedicated and result-driven individual to join our team as a Call Center Manager. As a Call Center Manager, you will be responsible for overseeing and managing the daily operations of our call center, ensuring that our clients receive exceptional service and support. With a focus on providing efficient and effective customer interactions, you will play a crucial role in maintaining our high standards of excellence and driving the success of our organization.

In this role, you will be responsible for leading a team of call center representatives, monitoring their performance, and providing feedback and training to help optimize their performance and productivity. You will also be responsible for implementing and maintaining call center equipment, software, and systems to ensure smooth operations.

We are looking for someone with a strong background in call center management, excellent communication and...

Not Specified

Call By Call Manager

P.E.A.C.H. Teams

Carlsbad, california

John Stevenson Plumbing, Heating and Air is looking to hire a Call By Call Manager to oversee our HVAC sales operations and service team. Are you an expert manager? Do you want to take your career to the next level? Would you like to join a company with a great team and exceptional working environment? If so, please read on!

Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

Oversee day-to-day operations

Full-time

Call Center Workforce Management

USA Clinics Group

Northbrook, illinois

Primary Responsibilities:

Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore strategies.
Data Management: Source and mine data to support strategic continuous improvement initiatives.
Work Scheduling: Generate and distribute weekly work schedules for call center representatives.
Collaboration: Work with key leaders and operational units to identify and address improvement opportunities and drive KPI performance.

Requirements

Attention to Detail: Ability to meticulously review and assess call quality, identifying areas for improvement.
Strong Communication Skills: Proficiency in articulating feedback clearly and professionally to call center agents.
Analytical Skills: Ability...

Full-time

Call Center Manager

Clean Air Task Force

N/AN/A

Clean Air Task Force (CATF) is a nonprofit organization working to safeguard against the worst impacts of climate change by catalyzing the rapid global development and deployment of low-carbon energy and other climate-protecting technologies. This is accomplished through research and analysis, public advocacy leadership, and partnership with the private sector. CATF is highly respected for its deep expertise and research on energy and industrial systems and potential strategies, technologies, and policies that can radically shrink their impact on the planet's atmosphere. Our team of experts and advocates (and global network of subject matter experts and civil society partners) put this research and knowledge into action by designing and enacting public policies that drive toward zero emissions. We also support policies and work directly with private industry to innovate in technology to make the path to zero emissions swift and affordable. CATF has offices in Boston, Washington...

Full-time

Call Center Manager

TalentLNX

Orlando, florida

TalentLNX, a leading human capital solutions firm, is seeking a dedicated and result-driven individual to join our team as a Call Center Manager. As a Call Center Manager, you will be responsible for overseeing and managing the daily operations of our call center, ensuring that our clients receive exceptional service and support. With a focus on providing efficient and effective customer interactions, you will play a crucial role in maintaining our high standards of excellence and driving the success of our organization.

In this role, you will be responsible for leading a team of call center representatives, monitoring their performance, and providing feedback and training to help optimize their performance and productivity. You will also be responsible for implementing and maintaining call center equipment, software, and systems to ensure smooth operations.

We are looking for someone with a strong background in call center management, excellent communication and...

Full-time

Call Center Workforce Management

USA Clinics Group

Northbrook, illinois

Primary Responsibilities:

Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore strategies.
Data Management: Source and mine data to support strategic continuous improvement initiatives.
Work Scheduling: Generate and distribute weekly work schedules for call center representatives.
Collaboration: Work with key leaders and operational units to identify and address improvement opportunities and drive KPI performance.

Requirements

Attention to Detail: Ability to meticulously review and assess call quality, identifying areas for improvement.
Strong Communication Skills: Proficiency in articulating feedback clearly and professionally to call center agents.
Analytical Skills: Ability...

Not Specified

Call By Call Manager

P.E.A.C.H. Teams

Carlsbad, california

John Stevenson Plumbing, Heating and Air is looking to hire a Call By Call Manager to oversee our HVAC sales operations and service team. Are you an expert manager? Do you want to take your career to the next level? Would you like to join a company with a great team and exceptional working environment? If so, please read on!

Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

Oversee day-to-day operations

Not Specified

Call By Call Manager

P.E.A.C.H. Teams

Dayton, ohio

Spartan Plumbing, LLC in Dayton, OH is looking to hire a Call By Call Manager to oversee our plumbing sales operations and service team. Are you an expert manager? Do you want to take your career to the next level? Would you like to join a company with a great team and exceptional working environment? If so, please read on!

Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and...

Not Specified

Call Center Manager

P.E.A.C.H. Teams

Carlsbad, california

Job Summary:

We are seeking a skilled Call Center Manager to oversee daily operations and personnel within our call center. The ideal candidate will be responsible for managing staff, ensuring high-quality customer service, and achieving performance targets.

Requirements

Duties:
- Supervise and lead a team of call center representatives
- Communicate job expectations and provide coaching and guidance to team members
- Monitor performance metrics, analyze data, and prepare reports for senior management
- Manage call center operations to meet customer service goals and enhance productivity
- Develop strategies to improve efficiency and quality of service delivery
- Handle escalated customer complaints and issues promptly

Experience:
- Proven...

Full-time

Manager, Enrollments (Call Center)

Corcentric

Cherry Hill, new jersey

Overview

Corcentric, a leading provider of cloud-based finance and procurement solutions, seeks a Manager, Enrollments to join their Purchase Order (PO) Solutions team within the Customer Success organization.

The Manager, Enrollments is a player/coach role responsible for oversight of a team of Enrollment Specialists in their responsibilities to enroll, onboard, and enable suppliers to participate in our S2P Purchase Order (PO) platform. In addition, this role is expected to retain call and email outreach responsibilities for a portion of the supplier portfolio.

This position requires a dynamic leader with proven program and operational management skills who can reinforce the vision of the PO Solutions program through the team and continually highlight program value for suppliers within the program.

We are currently hiring out of our Cherry Hill, NJ office, however, this role may be eligible for voluntary work-from-home consideration. In...

Not Specified

Call Center Manager

P.E.A.C.H. Teams

Bloomington, minnesota

Job Summary:

We are seeking a skilled Call Center Manager to oversee daily operations and personnel within our call center. The ideal candidate will be responsible for managing staff, ensuring high-quality customer service, and achieving performance targets.

Requirements

Duties:
- Supervise and lead a team of call center representatives
- Communicate job expectations and provide coaching and guidance to team members
- Monitor performance metrics, analyze data, and prepare reports for senior management
- Manage call center operations to meet customer service goals and enhance productivity
- Develop strategies to improve efficiency and quality of service delivery
- Handle escalated customer complaints and issues promptly

Experience:
- Proven experience in supervising a call center or customer service team
- Strong project management skills with the ability to prioritize tasks effectively
- Proficiency in...

Full-time

Call Center Manager

Classet

Orlando, florida

As we expand our operations, we are seeing a highly effective Call Center Manager to lead the team we call Customer Experience Representatives (CERs)!

This team is the front line of communication with our customers, from the initial point of contact through the follow up. They sell, schedule, dispatch, and maintain relationships with customers, industry partners, and field technicians. This team currently consists of 3 employees working remotely in the Orlando area.

Starting salary between $50,000 and $70,000 Annually, depending on experience!

This is a full-time, fully remote position with planned in person meetings and company wide gatherings. Must reside in the Greater Orlando area. We will provide a computer for business use and any related technical support.

Our ideal candidate would have previous experience in call center or customer service management in the home service...

Full-time
Call By Call Manager
P.E.A.C.H. Teams
Mission, kansas
Job Title: Call by Call (CBC) Supervisor
Reports To: Operations Manager
FLSA Status: Exempt
LOCATION: Mission, KS
SUPERVISES: This position supervises field staff
The Role
Work directly with customers, dispatch, and technicians or comfort specialists so they can accomplish 5 star service, every time. This individual consistently uses multiple communication platforms to ensure processes are followed by every employee in your group in every interaction. This is a fast paced opportunity for a DRIVEN, RESULTS oriented individual.
Responsibilities

Working closely with the technicians, dispatch, and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial...

Not Specified
Call By Call Manager
P.E.A.C.H. Teams
Dayton, ohio
Spartan Plumbing, LLC in Dayton, OH is looking to hire a Call By Call Manager to oversee our plumbing sales operations and service team. Are you an expert manager? Do you want to take your career to the next level? Would you like to join a company with a great team and exceptional working environment? If so, please read on!
Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and...

Not Specified
Call Center Manager
P.E.A.C.H. Teams
Bloomington, minnesota
Job Summary:
We are seeking a skilled Call Center Manager to oversee daily operations and personnel within our call center. The ideal candidate will be responsible for managing staff, ensuring high-quality customer service, and achieving performance targets.
Requirements
Duties:
- Supervise and lead a team of call center representatives
- Communicate job expectations and provide coaching and guidance to team members
- Monitor performance metrics, analyze data, and prepare reports for senior management
- Manage call center operations to meet customer service goals and enhance productivity
- Develop strategies to improve efficiency and quality of service delivery
- Handle escalated customer complaints and issues promptly
Experience:
- Proven experience in supervising a call center or customer service team
- Strong project management skills with the ability to prioritize tasks effectively
- Proficiency in...

Full-time
Call By Call Manager
P.E.A.C.H. Teams
Kent, washington
We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

Oversee day-to-day operations

Design strategy and set goals for growth

Drive Sales and Installation Productivity to meet daily targets

Ensure Daily KPIs are achieved

Set policies and processes

Ensure employees work productively and develop professionally

Oversee training of new employees

Prepare regular...

Full-time
Call By Call Manager
P.E.A.C.H. Teams
Overland Park, kansas
Job Title: Call by Call (CBC) Supervisor
Reports To: Operations Manager
FLSA Status: Exempt
LOCATION: Mission, KS
SUPERVISES: This position supervises field staff
The Role
Work directly with customers, dispatch, and technicians or comfort specialists so they can accomplish 5 star service, every time. This individual consistently uses multiple communication platforms to ensure processes are followed by every employee in your group in every interaction. This is a fast paced opportunity for a DRIVEN, RESULTS oriented individual.
Responsibilities

Working closely with the technicians, dispatch, and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial...

Not Specified
Call By Call Manager
P.E.A.C.H. Teams
Dayton, ohio
Spartan Plumbing, LLC in Dayton, OH is looking to hire a Call By Call Manager to oversee our plumbing sales operations and service team. Are you an expert manager? Do you want to take your career to the next level? Would you like to join a company with a great team and exceptional working environment? If so, please read on!
Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and...

Not Specified
Call Center Manager
P.E.A.C.H. Teams
Bloomington, minnesota
Job Summary:
We are seeking a skilled Call Center Manager to oversee daily operations and personnel within our call center. The ideal candidate will be responsible for managing staff, ensuring high-quality customer service, and achieving performance targets.
Requirements
Duties:
- Supervise and lead a team of call center representatives
- Communicate job expectations and provide coaching and guidance to team members
- Monitor performance metrics, analyze data, and prepare reports for senior management
- Manage call center operations to meet customer service goals and enhance productivity
- Develop strategies to improve efficiency and quality of service delivery
- Handle escalated customer complaints and issues promptly
Experience:
- Proven experience in supervising a call center or customer service team
- Strong project management skills with the ability to prioritize tasks effectively
- Proficiency in...

Full-time
Call By Call Manager
P.E.A.C.H. Teams
Kent, washington
We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

Oversee day-to-day operations

Design strategy and set goals for growth

Drive Sales and Installation Productivity to meet daily targets

Ensure Daily KPIs are achieved

Set policies and processes

Ensure employees work productively and develop professionally

Oversee training of new employees

Prepare regular...

Full-time
Project Manager - Call Center (Bethesda,MD)
Ivyhill Technologies LLC
Bethesda, maryland
Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified Project Manager (PM) will The Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all resources serving the requirement. The PM is responsible for initiating and planning all programs and projects and, if appropriate, assigning and managing resources to perform the work of the program/project plan. The PM will provide oversight of the project for contract employees. Will oversee the start-up and transition activities, review and complete project deliverables, and monitor productivity and quality performance of all contract personnel, maintaining a close and professional working relationship with the client.
The PM will provide weekly updates to the customer on the work, training, and personnel. Responsible for equipment that is provided to the staff and will ensure that all equipment is...

Not Specified
Call By Call Manager
P.E.A.C.H. Teams
Dayton, ohio
Spartan Plumbing, LLC in Dayton, OH is looking to hire a Call By Call Manager to oversee our plumbing sales operations and service team. Are you an expert manager? Do you want to take your career to the next level? Would you like to join a company with a great team and exceptional working environment? If so, please read on!
Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and...

Not Specified
Call Center Manager
P.E.A.C.H. Teams
Bloomington, minnesota
Job Summary:
We are seeking a skilled Call Center Manager to oversee daily operations and personnel within our call center. The ideal candidate will be responsible for managing staff, ensuring high-quality customer service, and achieving performance targets.
Requirements
Duties:
- Supervise and lead a team of call center representatives
- Communicate job expectations and provide coaching and guidance to team members
- Monitor performance metrics, analyze data, and prepare reports for senior management
- Manage call center operations to meet customer service goals and enhance productivity
- Develop strategies to improve efficiency and quality of service delivery
- Handle escalated customer complaints and issues promptly
Experience:
- Proven experience in supervising a call center or customer service team
- Strong project management skills with the ability to prioritize tasks effectively
- Proficiency in...

Full-time
Call By Call Manager
P.E.A.C.H. Teams
Overland Park, kansas
Job Title: Call by Call (CBC) Supervisor
Reports To: Operations Manager
FLSA Status: Exempt
LOCATION: Mission, KS
SUPERVISES: This position supervises field staff
The Role
Work directly with customers, dispatch, and technicians or comfort specialists so they can accomplish 5 star service, every time. This individual consistently uses multiple communication platforms to ensure processes are followed by every employee in your group in every interaction. This is a fast paced opportunity for a DRIVEN, RESULTS oriented individual.
Responsibilities

Working closely with the technicians, dispatch, and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial...

Full-time
Call By Call Manager
P.E.A.C.H. Teams
Mission, kansas
Job Title: Call by Call (CBC) Supervisor
Reports To: Operations Manager
FLSA Status: Exempt
LOCATION: Mission, KS
SUPERVISES: This position supervises field staff
The Role
Work directly with customers, dispatch, and technicians or comfort specialists so they can accomplish 5 star service, every time. This individual consistently uses multiple communication platforms to ensure processes are followed by every employee in your group in every interaction. This is a fast paced opportunity for a DRIVEN, RESULTS oriented individual.
Responsibilities

Working closely with the technicians, dispatch, and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial...

Full-time
Call By Call Manager
P.E.A.C.H. Teams
Menomonee Falls, wisconsin
We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

Oversee day-to-day operations

Design strategy and set goals for growth

Drive Sales and Installation Productivity to meet daily targets

Ensure Daily KPIs are achieved

Set policies and processes

Ensure employees work productively and develop professionally

Oversee training of new employees

Prepare regular reports for upper...

Full-time
Call By Call Manager
P.E.A.C.H. Teams
Kent, washington
We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

Oversee day-to-day operations

Design strategy and set goals for growth

Drive Sales and Installation Productivity to meet daily targets

Ensure Daily KPIs are achieved

Set policies and processes

Ensure employees work productively and develop professionally

Oversee training of new employees

Prepare regular...

Not Specified
Call By Call Manager
P.E.A.C.H. Teams
Dayton, ohio
Spartan Plumbing, LLC in Dayton, OH is looking to hire a Call By Call Manager to oversee our plumbing sales operations and service team. Are you an expert manager? Do you want to take your career to the next level? Would you like to join a company with a great team and exceptional working environment? If so, please read on!
Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and...

Not Specified
Call Center Manager
P.E.A.C.H. Teams
Bloomington, minnesota
Job Summary:
We are seeking a skilled Call Center Manager to oversee daily operations and personnel within our call center. The ideal candidate will be responsible for managing staff, ensuring high-quality customer service, and achieving performance targets.
Requirements
Duties:
- Supervise and lead a team of call center representatives
- Communicate job expectations and provide coaching and guidance to team members
- Monitor performance metrics, analyze data, and prepare reports for senior management
- Manage call center operations to meet customer service goals and enhance productivity
- Develop strategies to improve efficiency and quality of service delivery
- Handle escalated customer complaints and issues promptly
Experience:
- Proven experience in supervising a call center or customer service team
- Strong project management skills with the ability to prioritize tasks effectively
- Proficiency in...

Full-time
Call By Call Manager
P.E.A.C.H. Teams
Kent, washington
We are looking for a Call By Call Manager to oversee our home services team. Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive.

Oversee day-to-day operations

Design strategy and set goals for growth

Drive Sales and Installation Productivity to meet daily targets

Ensure Daily KPIs are achieved

Set policies and processes

Ensure employees work productively and develop professionally

Oversee training of new employees

Prepare regular...