Tier II Customer Service Representative

RCS Millwork, a leading provider of building materials, is seeking a highly motivated and organized individual to join our team as a Tier II Customer Service Representative. In this role, you will be responsible for providing exceptional service and support to our valued customers. With a focus on building and maintaining strong relationships, you will play a crucial role in ensuring customer satisfaction and driving business success.

As a Tier II Customer Service Representative at RCS Millwork, you will have the opportunity to work closely with both our internal teams and external customers. You will serve as their main point of contact, handling inquiries, resolving issues, and providing expert guidance on our products and services. Additionally, you will work collaboratively with our sales and operations teams to ensure seamless order management and timely delivery.

Responsibilities

• Respond to customer inquiries and resolve issues in a timely and...