Technical Support Engineer- US

Our global operation continues to expand. We’re looking to grow our support team with hard-working, tech-savvy support agents to take part in the journey.

The ideal candidate is service-oriented, self-motivated, with excellent organizational skills and a willingness to learn new technologies.

We’re a start-up, so the work is highly interdisciplinary. Providing technical support is the backbone of the role and giving product feedback based on your knowledge of clients’ pain points, and take part in other tasks.

The position is shift-based and requires work during nights and weekends.

What You’ll do

• Provide technical support to enterprise customers on our products and services
• Employ creative problem-solving skills to efficiently solve customers’ issues
• Develop expertise in Autofleet products and stay up to date on new features and improvements
• Work with Product and R&D to investigate issues and...

Leading Creek Conservancy District is committed to serving our communities through efficient and sustainable utility management. We are seeking a skilled Technical Support Engineer to join our team in a remote capacity. In this important role, you will provide technical assistance and support to our clients and internal teams, ensuring the smooth operation of our utility software systems. You will troubleshoot technical issues, resolve software and hardware problems, and assist in the implementation of new technologies. Your expertise will not only enhance user experience but also contribute to the overall efficiency of our systems. The ideal candidate should possess excellent problem-solving skills, a strong technical background, and a passion for customer support. If you are ready to make a positive impact in a supportive environment, we would love to hear from you.

Responsibilities

• Provide technical support to clients and staff via various channels,...