Part-Time Exhibitor Services Specialist
Shepard Exposition Services
Indianapolis, indiana
A qualified Exhibitor Services Specialist will provide frontline customer assistance throughout the event lifecycle. They are proactive, customer-focused, and must be experienced or willing to learn what is necessary to assist the customer, grow revenue, and proactively secure payment for all services.
Responsibilities and Essential Job Duties
Omni-channel Customer Interaction
- Comfortably interface with customers in person, via email, chat, and phone to provide consultative advice about the event and their logistical exhibit requirements
- Details Management: Gather and understand the specifics of customer needs, ensuring clarity and accuracy during the engagement
Data Management
- Data Input, Processing, and Reporting: Proficiently handle and oversee input of customer information, orders, payments, show closings, and other relevant data into...