Manager, Client Success

Are you proficient in project management / client services in the digital media and branded content space and passionate about delivering best-in-class service? Are you skilled in creating and maintaining timelines for custom programs? Do you have experience in working cross-functionally with teams such as Sales, Account Management, Video, Branded Content, Design/Creative, Edit, and Social to successfully execute programs from kick-off through campaign wrap? If so, we want to hear from you!

What you'll be doing...

As an Client Success Manager, you will be a key player for the team in the execution of custom and integrated programs. From developing and maintaining timelines throughout the campaign and working cross-functionally with internal teams on production of custom offerings, to ensuring timely launches, optimum performance and full delivery, you will be instrumental in ensuring that we provide our clients with white-glove service. A strong...

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Technical Client Success Manager to join our Consulting team. iT1 has been ranked as one of Arizona’s Best Places to Work for the past 11 years running in the Small Business category. This role is an exciting opportunity to continue your career in the IT consulting and managed services world. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented engineers in the country.

The Technical Client Success Manager will be a critical point of contact between the iT1 organization and iT1’s Client, ensuring standards of service delivery are met. You will be the primary technical liaison between iT1 and the Client. You will be tasked with maintaining the Client’s overall level of satisfaction with all our services. This role will handle a set Client for their day-to-day service requests, as well as...

We are a dynamic team dedicated to transforming lives through our innovative love coaching programs, Love Accelerator and Lux. We empower individuals in their personal development and relationship goals. We seek a proactive and empathetic Client Success Manager to join our passionate team.

Who We Are Looking For:

• Experience: Prior experience in client success, coaching, and/or sales.
• Characteristics:
• Highly organized and conscientious
• Proactive and self-starter
• Personable
• High integrity and strong character
• Empathetic
• Passionate about the importance of high-quality relationships

Key Responsibilities:

• Set up clients for success in the Love Accelerator program.
• Monitor activity of 250+ clients to identify opportunities for further support
• Direct interaction with clients via phone/Zoom to identify key...

Clinitiative Health Research is a pioneering force in the clinical trial industry. Based in the United States with a global reach, we are at the forefront of connecting top-tier pharmaceutical companies and Clinical Research Organizations (CROs) with the most distinguished principal investigators and clinical research sites. Our mission is to significantly enhance the success rates of clinical studies through strategic partnerships. At Clinitiative, we pride ourselves on delivering bespoke business development solutions tailored to the intricate needs of our clinical research site clients. Our robust portfolio of business development, operations, and marketing programs is meticulously designed to meet the unique challenges faced by our partners. As part of our dynamic team, you will collaborate closely with industry-leading pharmaceutical firms and CROs, driving innovation and excellence in clinical research. We are committed to providing our partners with unparalleled expertise...

Benivo is disrupting a 32 billion dollar industry with technology and data. Our mission is to transform the mobility industry with smart technology.

We are looking for a Client Success Manager to join the Benivo US team, who will help our clients be successful in using the Benivo digital solution and build strong lasting relationships with our buyers (HR and Global Mobility leaders).

You will join a dedicated Client Success team and act as the single point of contact with your corporate portfolio for all their needs.

In this role you’ll need to:

• Own and manage the client relationship in a way that cements you as a trusted partner
• Grow annual recurring revenue for accounts
• Project manage the implementation of Benivo solutions (often bespoke for each client)
• Partner closely with Benivo teams (Product, Client Advisor, Content) to translate business needs and product requirements into...

We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant.

Key Responsibilities

• Works between the CEO and Analysts
• Set bi-weekly (or as needed calls) with clients
• Provide consistent weekly availability to clients 
• Answer client emails in a timely manner (example: ID card, renewals information, etc.)
• Jump in with other ad hoc tasks / projects as needed

Platforms:

• Canva
• LinkedIn
• Monday.com
• Plansight

Requirements

• Experience in insurance (a must) 
• Understanding of client success
• Personable
• Attention to detail
• Deadline...

Dstillery is the leading AI ad targeting company. We empower brands and agencies to target their best prospects for high-performing programmatic advertising campaigns. Backed by our award-winning Data Science, Dstillery has earned 21 patents (and counting) for the AI technology that powers our precise, scalable audiences. Our newest technology, ID-free®, is patented, privacy-safe behavioral targeting that reaches 100% of ad impressions and can be used with any Dstillery product. Our premier user segment product, Custom AI Audiences, is a just-for-your-brand targeting solution that refreshes hundreds of millions of users every 24 hours to deliver the best performance.

The Client Success Manager will have a highly responsible, client-facing role, managing and developing existing relationships with our Data customers reporting to the Director of Client Success. This person will be responsible for client retention and growth of existing accounts and is ultimately...

ButterflyMX is a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Our solutions are relied upon by more than 13,000 multifamily, commercial, student housing, and gated communities around the world including those developed, owned, and managed by the most trusted names in real estate. 

Fantastic people are the key to our success. As a distributed, mostly remote workforce, we’re looking for more smart, passionate, collaborative, and down-to-earth individuals to join our growing team. Our culture is transparent and flexible; our benefits range from a 401(k) match to quarterly stipends for self-care; and while we work incredibly hard to improve the experience of everyone who lives, works, and visits our communities, we always have time for a good laugh. 

ButterflyMX is looking for a people-oriented Client Success Manager who is excited about...

Loqate, a GBG Solution

Helping every business in the world reach every customer in the world. Sounds good, doesn’t it. That’s the vision of GBG’s Location Intelligence business. But what does it really mean?

We help our customers connect with their customers quickly and easily. We do this through world-class data, innovative technology and our team of dedicated and experienced people.

Customers range from the smallest online shops to the biggest global technology companies, and a range of channel partners, with everyone in between. Each customer is as important as the next, ensuring our solutions meet all customers’ needs is vital to our success.

With dedicated offices in the UK, Germany, San Francisco and New York City, our business is proven to deliver double-digit growth each year, this will continue to help GBG become leaders in identity data solutions.  

Why you should be@GBG

• We make...

This position is available immediately offering competitive pay based on skill level and experience.

We are an established IT Consulting company and MSP in business for 20 years. We provide technical support, integrations, and consulting services to commercial industry, and we are looking for a Client Advocate who is willing and motivated to learn and grow within the organization. This individual must be very organized and personable with a great attitude, be able to work well in a team environment, and genuinely care about meeting customer needs. Excellent work ethic combined with consistent performance, reliability and attendance are top priorities.

This position focuses on interfacing with our loyal clients, building rapport and assuring that their needs are being met. You could say that this position spans from being a Customer Service Representative to Project Management, with a small amount of Sales mindset built in.

This role requires at least an entry...

Client Success Manager

Datamaran is a dynamic and fast-growing company that provides innovative software solutions for ESG (Environmental, Social, and Governance) management. We are looking for a talented and passionate Client Success Manager to join our team and help our clients succeed in their ESG journey.

About the role:

As a Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients. You will be the main point of contact for clients throughout their journey, from onboarding to renewal. Your role will involve guiding clients in leveraging our platform to meet their goals, providing personalized support, conducting regular check-ins, and collaborating on expansion opportunities. You will work closely with our Implementation & Training team to ensure a smooth onboarding experience for clients.

Key responsibilities:

• Build and maintain strong...

About FINTRX

FINTRX ranks as the #17 fastest growing tech company in Massachusetts on Inc. Magazine's 2023 list of the nation's 5,000 fastest growing private companies. We are the preeminent resource for private wealth data and research - our SaaS platform features millions of data points on the global Family Office and Registered Investment Advisor ecosystem. FINTRX serves hundreds of customers globally, which include top tier hedge funds, private equity and venture capital firms, real estate firms, institutional investors, investment banks, consultants and service providers.

We also just closed our Series A Funding round! Details here: https://www.fintrx.com/blog/announcing-our-9m-series-a-funding-fintrx

About the role

We’re looking for a motivated Client Success Manager to join our team. This person will be responsible for driving product adoption, retention, and growth by...

We are thrilled to announce a job opening for the position of Client Success Manager - Website Services at Deluge Interactive. This job is an in-office role located in Mahwah, NJ, which prioritizes a collaborative and hands-on work environment. However, we value our employees' work-life balance, so we also offer work-from-home options. We are looking for candidates who are based locally in the metro NY/NJ region to ensure effective collaboration and accessibility to our office. This is an excellent opportunity for those who are seeking a dynamic work environment that combines the benefits of in-person teamwork with the convenience of remote work options.

About our Website Digital Services:

Delaney Computer Services, Inc., through our Digital division, Deluge Interactive, offers a comprehensive SEO driven 'Website as a Service' (WaaS) solution designed specifically for small businesses seeking a synergistic blend of web design, maintenance, and hosting....

ABOUT UPCLEAR

UpClear makes a SaaS revenue management software that is used by some of the most recognizable consumer goods brands in the world. Our system supports Trade Promotion Management, Trade Promotion Optimization, Integrated Business Planning and Revenue Management.

We serve more than 80 brands in over 30 countries. Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies for nine years.

UpClear's global headquarters is in New York City and we have international offices in London, Paris, and Hong Kong.

About The Role

This role requires a high level of comfort with technical information.

In a typical day you will:

• Act as primary point of contact for portfolio of clients.
• Contribute to ensure impeccable client support to meet SLA targets and client satisfaction.
• Support senior team members to prepare client...