Service Coordinator
Trachte, LLC
Oregon, wisconsin
- Ensures service requests are handled with urgency and are prioritized to meet the needs of our customers. Initiates corrective actions as necessary to help improve the quality and service of our product.
- Determines scope and coordinates the scheduling of service, including manpower and safety requirements, with field crews and outside contractors, engineering, purchasing, and operations.
- Follows up on customer satisfaction of service provided including the performance of field crews and outside contractors hired for service jobs and provides training and critique, as necessary.
- Performs general clerical tasks such as filing, proofing data, approving timesheets and invoices, receiving and /or conveying information along with ensuring all service documentation is current and applicable.
- Examines estimates of transportation & site services, performance requirements, & delivery schedules to ensure completeness & accuracy. ...