Manager, Software

The Software Manager is vital in building a high-performing, collaborative engineering team that consistently produces quality software aligned with company goals. This role focuses on team development, managing resources, and cross-functional collaboration to support individual and team growth while achieving project milestones. By offering proactive mentorship, engaging in strategic planning, and enhancing processes, the Software Manager fosters a positive work culture and boosts operational efficiency, ensuring every team member is empowered to contribute to the company’s success.

Duties and Responsibilities:

• Create a positive, collaborative, and inclusive environment where engineers feel valued and engaged, fostering high morale and strong team cohesion
• Conduct regular one-on-one meetings and performance reviews, offering constructive feedback and setting clear expectations for individual and team performance
• Identify skill gaps and training needs, work with HR and leadership to develop personalized growth plans, and support engineers’ professional development
• Collaborate with senior leadership to align team goals with broader company objectives and ensure that projects support strategic initiatives
• Collaborate with project technical leads to understand project requirements and allocate engineering resources based on expertise, availability, and workload
• Act as an advocate for team members, addressing concerns and facilitating career growth opportunities that align with personal and company goals
• Lead the recruitment process to attract, assess, and hire talented engineers and ensure a smooth onboarding process integrating new hires into the team and culture
• Coordinate with HR to manage compensation, promotions, and recognition programs, ensuring that high-performing engineers are rewarded appropriately
• Address interpersonal and work-related conflicts within the team, promote a respectful work environment, and engage HR support when necessary
• Ensure compliance with HR policies, labor laws, and workplace conduct guidelines, proactively addressing any issues related to attendance, behavior, or performance
• Monitor engagement and retention metrics, conduct exit interviews, and implement strategies to reduce turnover and enhance job satisfaction
• Identify opportunities to improve team processes and workflows in collaboration with the technical lead and project management, ensuring efficient delivery and quality standards

Requirements

• Bachelor's Degree in Computer Science or equivalent experience in a related field
• 3+ years of management experience overseeing engineering teams, including performance evaluations and goal-setting
• Foundational technical knowledge of software development practices (e.g., version control, Agile) to support team alignment
• Experience with resource planning and workload balancing in collaboration with technical leads to meet project deadlines
• Familiarity with project management tools (e.g., Jira, Confluence) and frameworks (Agile, Scrum, Kanban)
• Data-driven decision-making skills using performance and engagement metrics for team growth and retention
• Proficiency in supporting recruitment processes for engineering roles, including coordinating sourcing strategies, facilitating interviews, and overseeing onboarding efforts
• Strong communication and collaboration skills to engage cross-functional teams and advocate for team members
• Experience in the In-Flight Entertainment (IFE) industry (advantageous)

Benefits

In addition to a comprehensive package of health benefits that include company contributions, Safran Passenger Innovations offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:

• A home allowance to elevate your home workspace
• Discretionary bonus program
• Future financial security with a 401(k) program with company match
• 9/80 work schedule with a hybrid work environment
• Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown