Home Care Supervisor Manager
Embrace HR LLC
Edmonds, washington
Job Details
Full-time
Full Job Description
Job Title: Home Care Supervisor Manager, Edmonds Snohomish County
Employment Type: Full Time or Part Time
Compensation: Starting at $28.50 per hour, depending on experience.
Under the supervision of the assigned IHC Supervisor III, the following tasks will be performed within the first 6 months of employment:
- Conduct initial, 6-month, and annual client evaluations/home visits in accordance with policies and the Statement of Work.
- Maintain regular communication with clients and manage client case files.
- Assist in hiring and scheduling caregivers; supervise and evaluate their performance.
- Help market caregiver services alongside Administrative Assistants.
- Maintain a standby list of substitute caregivers and resolve complaints as directed by the regional manager.
- Report and document workplace accidents per organizational policies.
- Process electronic timekeeping for payroll and ensure compliance with Electronic Visit Verification.
- Communicate with DSHS Case Management and clients as needed.
- Participate in the IHC phone rotation program.
- Corresponds and communicates as necessary with DSHS Case Management and clients;
- Schedules Caregivers and assigns to clients;
- Supervises Caregivers assigned to clients
- Completes performance evaluations for Caregivers according to organizational policy;
- Ability to cover some shifts in case of caregiver “no shows”
- Satisfactorily pass criminal history and reference checks;
Position Requirements and Qualifications
- High school diploma, GED, or foreign equivalent is required; some college preferred.
- Must have the ability to pass criminal history and reference checks.
- Valid/current driver’s license and auto insurance are required.
- Strong communication, time management, and organizational skills.
- Ability to work independently and cooperatively.
- Proficient in MS Office Suite (PowerPoint, Excel, Word).
Requirements
- At least 1 year of In Home Care or similar leadership experience required.
Experience providing services to the elderly and/or people with disabilities preferred. - Experience managing DSHS complaints and going through surveys
- Knowledge and experience managing Electronic Visit Verification Software
- Experience with Medicaid Billing.
- Experience with Family Caregiver Support Program (FCSP)
- Experience with Washington State Provider One (P1) payment system
Benefits
- Paid Time Off
- 10 Paid Holidays
- Paid Home Care Supervisor training
- 401(K) after 1 year
- Medical/Dental/Vision available