Travel Solutions Specialist - No experience needed

The House of Mercier is excited to open applications for the role of Travel Solutions Specialist! This is a remarkable opportunity for individuals passionate about travel and eager to start a career in the travel industry. No prior experience is required, making this position an excellent entry-level role for those looking to break into the sector. As a Travel Solutions Specialist, you will play a pivotal role in assisting our clients with their travel arrangements, helping them create memorable experiences.

You will be trained to manage inquiries, provide travel options, and support clients in planning and booking their trips. Our team values innovation, collaboration, and dedication, and we are looking for individuals who share these values and are excited to learn and grow with us. Join The House of Mercier and take the first step toward an enriching career in travel!

Responsibilities

• Assist customers with travel-related inquiries via telephone, email, and chat.
• Provide information on travel packages, itineraries, and destinations.
• Support clients in the planning and booking of their travel arrangements.
• Maintain clear and accurate records of customer interactions and bookings.
• Collaborate with colleagues to ensure exceptional service delivery.
• Participate in training sessions to enhance your knowledge of travel options and solutions.
• Stay updated on travel trends, policies, and industry developments to provide informed recommendations.

Requirements

• Passion for travel and eagerness to learn about the travel industry.
• Strong communication skills, both verbal and written.
• Customer-focused attitude with a desire to provide outstanding service.
• Ability to work collaboratively as part of a team.
• Basic computer skills and familiarity with online booking tools is a plus.
• Strong organizational skills and attention to detail.
• A positive attitude and flexibility to adapt to changing situations.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan