CurvGroup - E-Commerce Operations Specialist

CurvGroup is a multinational operation with a diverse team of professionals working towards a common goal: to exceed customers' expectations. CurvGroup's mission is to establish profound and impactful brands. Through exceptional marketing, the company attracts customers, enthrals them with outstanding products, and ensures their loyalty through exceptional service. Over the next two years, CurvGroup aims to emerge as one of the most creative companies in the USA.

The company prides itself on a team that comprises 91 individuals from 19 countries, embracing diversity and fostering a multicultural environment. CurvGroup holds strong values that guide its operations, including a commitment to profitability, investing in and safeguarding their top talents, nurturing long-term relationships, and upholding transparency and honesty.

Among the impressive portfolio of brands curated by CurvGroup, KeySmart stands out as a leading force. Since its establishment in 2013, KeySmart has gained recognition for its compact and customizable key organizers, expanding its range to include innovative everyday carry items like wallets, knives, and multi-tools. Renowned for minimalist and practical design, KeySmart has become a preferred choice for travellers, adventurers, and individuals who appreciate functionality and convenience. Statik, another noteworthy brand within CurvGroup's repertoire, has been revolutionizing the market since 2020 with its cutting-edge charging solutions and phone accessories. From charging cables and power banks to phone mounts, Statik designs each product with a keen eye for aesthetics and uncompromising quality. 

Join CurvGroup today and become part of a dynamic organization that believes in pushing boundaries and creating exceptional brands that resonate with customers worldwide!

As the E-Commerce Operations Specialist, you will join our DTC operations team, focusing on optimising product inventory and stock management across our diverse brands.

In this role, you will:

🚀 Work closely with sales, marketing, product, procurement, and operations teams to gather information on promotions, new product launches, and other factors that influence demand.

🖥️ Create comprehensive demand plans based on sales forecasts and customer demand. You will manage inventory levels across multiple locations, recommend purchases to ensure production continuity, and develop short- and long-range supply plans to meet business needs efficiently.

🛒 Proactively seek opportunities to improve existing business practices. Identify shortcomings, suggest, and implement enhancements, and develop and deliver projects to elevate performance.

📝 Develop and maintain production and inventory transfer plans for all SKUs and sales channels (DTC, Amazon, B2B). Optimise inventory levels to balance product availability with the cost of carrying excess stock.

🛍️ Use data from various sources to analyse key themes, market trends, customer demand, and sales data. Conduct demand consensus reviews and adjust forecasts to improve accuracy.

📱 Track actual sales against forecasted demand, generating regular reports to evaluate forecast accuracy and make necessary adjustments. Maintain metrics and scorecards on KPIs, including fill rates, inventory turns, excess and obsolete inventory, and production schedule adherence.

📊 Identify and address potential risks that may impact supply chain efficiency and product availability.

💌 Be willing to wear many hats as needed, assisting our talented warehouse team with tasks such as coordinating freight transportation, leading the team, or packing orders.
Working Hours ⏰: Full-time, primarily CET hours. Availability to join 1-2 meetings in EST time zone per week is required. If you attend a meeting after hours, you can start work later the next day.

Requirements

To excel in this role, you need to have: 

✅ Strong written and verbal communication skills are crucial. You should be able to manage upwards and challenge sales leaders if forecasts seem overly optimistic or pessimistic.

✅ A willingness to constantly learn and refine processes to optimise the entire supply chain.

✅ The ability to anticipate potential issues or challenges in the supply chain and respond effectively.

✅ Flexibility to adjust to changing business circumstances and a knack for finding creative solutions to problems.

✅ The readiness to occasionally work outside regular hours to coordinate with teams in China.

✅ Familiarity with Demand Planning in Fulfill or Oracle ERP systems.

✅ Advanced knowledge of Microsoft Excel and Google Sheets.

✅ The ability to excel in a fast-paced environment with a strong sense of urgency.

As the Ideal Candidate, you should be:

✅ Analytical and detail-oriented.

✅ Confident and business-oriented.

Brownie Points for:

✅ A solid background in demand planning and supply chain management.

Benefits

What’s in it for you?

• 💰 Earn a monthly salary of $2,500-$4,000.*
• 🌍 Work remotely from anywhere in the world.
• 🌴 PTO: Enjoy 10 business days of paid holiday plus 6 public holidays based on your location. We also offer paid sick leave with a doctor’s certificate.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with CurvGroup to help them find their new team member. 

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of the CurvGroup’s needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of CurvGroup applications for this position must be submitted through JobRack and direct contact with the employer is not allowed. If you have any questions, please contact JobRack at: [email protected]

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

To make sure you receive updates on your application please add [email protected] to your email address book.  
Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq