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Client Feedback Coordinator - Work remote, no experience needed

The House Of Mercier

N/A


Job Details

Full-time


Full Job Description

The House of Mercier is thrilled to offer an exciting opportunity for a Client Feedback Coordinator position! This remote role is perfect for individuals looking to begin their career in customer relations and feedback management, with no prior experience required. As a Client Feedback Coordinator, you will be responsible for collecting, analyzing, and reporting on client feedback to help enhance our services and client satisfaction. If you have strong communication skills and a passion for helping others, we invite you to join our dynamic team!


Responsibilities

  • Gather and compile client feedback through various channels, including surveys, emails, and direct interactions.
  • Analyze feedback data to identify trends and areas for improvement.
  • Prepare reports summarizing client feedback and present findings to the team.
  • Collaborate with colleagues to implement changes based on client insights.
  • Maintain organized records of feedback submissions and analyses for future reference.
  • Participate in training sessions to develop skills in feedback collection and analysis.

Requirements

  • No prior experience is required; comprehensive training will be provided.
  • Fluency in English is essential; additional language skills are a plus.
  • Strong organizational skills and attention to detail are necessary.
  • Excellent written and verbal communication abilities.
  • Basic proficiency in using computer software and data entry tools.
  • A positive attitude and eagerness to learn and grow in a supportive environment.
  • Access to a reliable internet connection and a suitable remote workspace.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Wellness Resources
  • Stock Option Plan
  • Great Salary
  • Other Perks

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