Client Account Manager for E-Commerce - No experience needed

The House of Mercier is a distinguished recruitment agency focused on connecting skilled individuals with exceptional career opportunities across the globe. We are excited to announce an opening for the position of Client Account Manager for E-Commerce, where no previous experience is required! This entry-level position is perfect for those interested in the fast-growing e-commerce industry and offers a fantastic opportunity to develop your career in client management. In this role, you will work closely with e-commerce clients to ensure their needs are met, help them navigate our services effectively, and support them in achieving their business goals. You will receive thorough training and mentorship from our dedicated team, allowing you to gain valuable insights into the e-commerce landscape. Join The House of Mercier and be part of a vibrant team dedicated to delivering exceptional client experiences!

Responsibilities

• Manage and support a portfolio of e-commerce client accounts.
• Act as the main point of contact for clients, addressing inquiries and providing solutions.
• Help clients optimize their use of our e-commerce platform and services.
• Monitor account performance and assist clients in achieving their sales objectives.
• Collaborate with internal teams to deliver exceptional service and solutions.
• Document client interactions and feedback to enhance service offerings.
• Engage in training sessions to enhance knowledge of e-commerce trends and best practices.

Requirements

• No prior experience required; we welcome candidates eager to learn.
• Strong communication and interpersonal skills.
• A genuine interest in e-commerce and digital retail.
• Ability to work well under pressure and manage multiple tasks.
• Basic computer skills and familiarity with online platforms.
• Strong organizational skills and attention to detail.
• A proactive approach to problem-solving and client support.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan