Sr. Business Analyst

We are seeking a highly skilled and experienced Senior Business Analyst to join our team. As a Senior Business Analyst, you will play a key role in bridging the gap between business needs and technological solutions, ensuring successful project delivery. The ideal candidate should have a strong background in business analysis, excellent communication skills, and the ability to collaborate with cross-functional teams.

Requirements

Requirements Gathering:

• Collaborate with stakeholders to understand and document business requirements for projects and initiatives.
• Conduct interviews, workshops, and surveys to gather comprehensive requirements.

Process Analysis:

• Analyze existing business processes to identify areas for improvement and optimization.
• Develop and document detailed process maps and workflows.

Data Analysis:

• Conduct data analysis to support decision-making and validate business requirements.
• Collaborate with data teams to define data requirements and specifications.

Solution Design:

• Work with technical teams to translate business requirements into functional specifications.
• Collaborate with architects and developers to ensure alignment between business needs and technical solutions.

User Acceptance Testing (UAT):

• Plan, coordinate, and participate in user acceptance testing activities.
• Ensure that developed solutions meet the specified business requirements.

Documentation:

• Create and maintain comprehensive documentation, including business requirements documents, functional specifications, and process documentation.
• Provide clear and concise documentation for knowledge transfer to various stakeholders.

Stakeholder Communication:

• Communicate effectively with stakeholders at all levels to convey complex information in a clear and understandable manner.
• Provide regular updates on project progress and escalate issues as needed.

Risk Assessment:

• Identify and assess potential risks and issues related to project delivery and business processes.
• Collaborate with project managers and teams to mitigate risks.

Continuous Improvement:

• Proactively identify opportunities for process improvement and efficiency gains.
• Collaborate with teams to implement continuous improvement initiatives.

Qualifications

• Education and Experience:
• Proven experience as a Business Analyst, with a focus on complex projects and business process analysis.
• Previous experience in a music tech, media tech, or fintech company is a strong advantage.
• A passion for the music industry and a deep understanding of its intricacies will be a major advantage.
• Analytical Skills:
• Strong analytical skills with the ability to understand complex business processes and translate them into actionable requirements.
• Communication Skills:
• Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical stakeholders.
• Technical Acumen:
• Familiarity with technical concepts and the ability to work closely with development teams.
• Experience working with CRM tools like HubSpot
• Project Management:
• Understanding of project management principles and experience working within project teams.
• Problem-Solving Abilities:
• Strong problem-solving skills to address issues and challenges during project delivery.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field.

Benefits

Mozaic values our employees highly, and to best support them, we offer a wide array of benefits to support everyone with whatever they may need.

• Medical, Dental, and Vision coverage 🩺
• Premiums 100% covered by Mozaic
• EAP Access through Spring Health
• Weekly pay 💲
• 401K 🏦
• Mozaic matches up to 6%
• Immediate vesting of company contributions
• Paid Time Off 🏝️
• Unlimited PTO
• Sick time
• Holiday schedule - and your birthday is a Holiday!
• Continual learning and development opportunities 📓
• Professional organization memberships
• Certifications and / or degree programs
• Learning management systems access
• Conference attendance
• Company-provided technology 💻
• You pick: Mac or Windows?