Project Management Team Lead

The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for a Project Management Team Lead to join our team!

WHAT'S IN IT FOR YOU?

📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.

🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.

💰 BONUSES - An opportunity to earn quarterly bonuses based on performance. 

☀️ UNLIMITED VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.

💡 EDUCATION – Team member education and learning budget on courses, events and books.

🌴 FUN – Company activities, outings, and retreats.

💲 INVESTMENTS – Simple IRA WITH a 3% Match.

💻 WORK STYLE – WFH or come to the office. The choice is yours!

The salary for this role is $80,000-$85,000 annually.

Key Responsibilities:

• 1. Team Leadership:
• LMA the project management team by doing weekly/bi-weekly 1-1s.
• Schedule and own training and development opportunities for the team.
• Serve as the main point of contact for the project management team and collaborate with other departments.
• From time-to-time might need to attend client escalation calls and also facilitate project audits for any escalation matters.
• Responsible for managing the team’s KPIs (individually/as a group).
• Facilitate department meetings
• Manage team capacity.
• Audit/QA team member calls and projects.

• 2. Project Management:
• Manage a small book of business of clients. This is a client-facing role.
• Oversee all ongoing projects to ensure that they have movement, show urgency with the team members and problem solve if there are any projects that the team is stuck on.

Requirements

• 3+ years experience managing a Project Coordinator team at a digital marketing agency. Demonstrate ability to lead and develop a team, with a strong focus on collaboration and achieving project goals.
• Experience managing a department (with at least 3 years of experience). Responsibilities include: department performance and strategic alignment. 
• Project management expertise. Experience managing projects for clients and on behalf of the company that require strategic plans and coordinations.
• Strong communication and interpersonal skills. Ability to communicate effectively with team members, clients, and senior management.
• Strategic thinking and problem-solving abilities. 
• Client-retention focused.
• Experience communicating with clients and handling escalations.

It's challenging. It's fast-paced. Your job description may change. But the rewards of accomplishment are amazing!

Benefits

SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.

Bottom Line: We change lives. Want proof? Read our Google My Business reviews.

The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans