Scheduling Coordinator

Scope of Duties

In this role, you can expect some or all of the following duties:

• Optimize a schedule that matches and carefully pairs each Client with a compatible Caregiver, based upon their individual needs and preferences
• Creatively staff call-outs, and fill all open shifts daily to ensure zero open hours
• Assist employees with all inquiries on schedule changes, missed clock in/out, healthcare management platform assistance, and other schedule questions
• Manage and oversee time off requests, sick time, and shift adjustments
• Make sure Caregivers are prepared for shifts with new Clients (communicate Client care plans and personal preferences)
• Cheerfully welcome and greet customers by phone and in-person - building a strong, loyal team

Requirements

Task-oriented, pro-active, results-driven, innovative professional

• High attention to detail
• Enjoys complex challenges with many moving pieces
• Highly organized and skilled at multitasking
• Ability to collaborate with other staff members
• Ability to foster strong relationships with both Clients and Caregivers
• Proficient with Microsoft Office Suite and a quick learner with other software

Benefits

When working in a role with Caring for Family of Companies, you’re responsible for upholding and supporting our mission. As such, it is our responsibility to support you with the following benefits:  

• Industry-leading pay range
• Bonuses: The opportunity to earn up to an additional $12,000 annually
• Paid Vacation Leave: 2 weeks per year, allowing you to rest and reset  
• PTO/Sick Leave: 1 week per year 
• Health Insurance : Up to 100% Company contribution toward Employee Premium
• Additional Company contribution for Dependents as needed 
• Free Dental and Vision Insurance 
• Opportunity for a $2,000 need-based Caring Forward Contribution 
• 401K with Employer Matching 
• Paid comprehensive training, career enrichment, and educational opportunities 
• Our signature culture of excellence designed to exceed industry regulations