Telemarketing/Customer Contact Manager
Joyce Windows, Sunrooms & Baths
Berea, ohio
Job Details
Full-time
Full Job Description
Telemarketing/Customer Contact Manager
Location: Joyce Windows, Sunrooms, and Baths
Are you a high-energy professional with a proven knack for phone sales and appointment setting? Do you have the drive to inspire a team and the leadership skills to lead from the front? Joyce Windows, Sunrooms, and Baths is seeking a Telemarketing/Customer Contact Manager to join our growing team!
About Us
For decades, Joyce Windows, Sunrooms, and Baths has been a trusted leader in residential home improvement. We pride ourselves on delivering exceptional service and top-quality products to our customers. Now, we’re looking for a passionate, professional, and results-driven manager to take our telemarketing efforts to the next level.
What You’ll Do
- Lead and Motivate: Manage a team of enthusiastic appointment setters, setting the tone with your energy and professionalism.
- Hands-On Leadership: Actively participate in outbound calling efforts, showing your team how it’s done.
- Drive Results: Develop and execute strategies to exceed team goals for setting quality appointments.
- Training and Development: Provide coaching to build the confidence and skills of team members, ensuring consistent success.
- Monitor Performance: Track KPIs, identify areas for improvement, and implement solutions to maximize productivity.
What We’re Looking For
- A seasoned pro in phone sales and appointment setting with a passion for customer contact.
- Leadership experience in a call center, telemarketing, or sales environment.
- High energy and positivity to set the mood and drive team success.
- Outstanding communication and coaching skills to inspire others.
- A sharp focus on results and an ability to thrive in a fast-paced environment.
Why Join Us?
- Competitive Salary + Bonuses: Your success is rewarded generously.
- Growth Opportunities: Be part of a company that promotes from within.
- Supportive Environment: Work with a team that values hard work and celebrates wins.
- Make an Impact: Your leadership will shape the success of our team and directly impact our growth.
Apply Today!
If you’re a professional phone sales expert with the energy to lead, motivate, and deliver results, we want to hear from you! Join Joyce Windows, Sunrooms, and Baths and become a key player in our mission to provide exceptional home improvement experiences.
Don’t wait—apply now and let your leadership shine!