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Telemarketing/Customer Contact Manager

Joyce Windows, Sunrooms & Baths

Berea, ohio


Job Details

Full-time


Full Job Description

 

 

Telemarketing/Customer Contact Manager
Location: Joyce Windows, Sunrooms, and Baths

Are you a high-energy professional with a proven knack for phone sales and appointment setting? Do you have the drive to inspire a team and the leadership skills to lead from the front? Joyce Windows, Sunrooms, and Baths is seeking a Telemarketing/Customer Contact Manager to join our growing team!

About Us

For decades, Joyce Windows, Sunrooms, and Baths has been a trusted leader in residential home improvement. We pride ourselves on delivering exceptional service and top-quality products to our customers. Now, we’re looking for a passionate, professional, and results-driven manager to take our telemarketing efforts to the next level.

What You’ll Do

  • Lead and Motivate: Manage a team of enthusiastic appointment setters, setting the tone with your energy and professionalism.
  • Hands-On Leadership: Actively participate in outbound calling efforts, showing your team how it’s done.
  • Drive Results: Develop and execute strategies to exceed team goals for setting quality appointments.
  • Training and Development: Provide coaching to build the confidence and skills of team members, ensuring consistent success.
  • Monitor Performance: Track KPIs, identify areas for improvement, and implement solutions to maximize productivity.

What We’re Looking For

  • A seasoned pro in phone sales and appointment setting with a passion for customer contact.
  • Leadership experience in a call center, telemarketing, or sales environment.
  • High energy and positivity to set the mood and drive team success.
  • Outstanding communication and coaching skills to inspire others.
  • A sharp focus on results and an ability to thrive in a fast-paced environment.

Why Join Us?

  • Competitive Salary + Bonuses: Your success is rewarded generously.
  • Growth Opportunities: Be part of a company that promotes from within.
  • Supportive Environment: Work with a team that values hard work and celebrates wins.
  • Make an Impact: Your leadership will shape the success of our team and directly impact our growth.

Apply Today!

If you’re a professional phone sales expert with the energy to lead, motivate, and deliver results, we want to hear from you! Join Joyce Windows, Sunrooms, and Baths and become a key player in our mission to provide exceptional home improvement experiences.

Don’t wait—apply now and let your leadership shine!

 

 

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