Power Service Center Manager

Join Our Team as a Power Service Center Manager!

Are you ready to take your career in the power equipment industry to new heights? 1 Resource Group is looking for a dedicated and inspiring Power Service Center Manager to lead our client's service center in Hopemills, North Carolina, in the heart of the industry. With a strong emphasis on customer satisfaction and operational excellence, you'll play a crucial role in ensuring our service center delivers top-notch solutions to our valued clients.

In this rewarding position, you will have the opportunity to foster a team-oriented environment, develop talent, and implement your ideas to drive efficiency and growth! Not to mention, we offer a competitive salary plus commission, allowing your hard work to be truly recognized.

Key Responsibilities:

• Lead, mentor, and train a team of service personnel to enhance their skills and performance.
• Evaluate team performance and provide ongoing support and recognition.
• Plan and organize daily schedules and activities for service personnel, ensuring all customer needs are met.
• Assign and oversee repair work within the shop, ensuring high-quality standards are upheld.
• Maintain and optimize facilities and equipment for the efficient operation of all services.
• Manage inventory levels effectively, maintaining accurate records of requisitions, receipts, and job allocations.
• Serve as a key consultant to customers, providing them with expert guidance on service work.
• Collaborate closely with sales teams to enhance company image and maximize sales opportunities.
• Drive improvements in service center performance, contributing to overall company profitability.

Requirements

What We’re Looking For:

• A minimum of 5 years of experience in service management within the machinery or power equipment sector.
• Proven leadership skills with the ability to inspire and manage a team.
• Strong problem-solving and analytical abilities to tackle challenges effectively.
• Proficiency in Microsoft Office Suite and inventory management software.
• Exceptional communication and interpersonal skills to engage with clients and team members.
• Ability to thrive under pressure while juggling multiple priorities.
• Must be able to pass a DOT physcial and drugscreen
• Must have a good driving record and background to be considered

Join us at 1 Resource Group and be a part of a team that values innovation, efficiency, and customer satisfaction. Let’s power up together!

Benefits

Medical, Dental, Vision, Life 401k

Company Truck- Must pass MVR and Background