Facility Solutions Manager

City Wide is hiring a Facility Service Manager for the Southern Pines area. The FSM is the day to day, one point of contact for the commercial properties where we provide services.

As a City Wide Facilities Services Manager, you will:

• Serve as focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;
• Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;
• Train/develop your Night Manager(s) how to work with employees, Service Providers, and crew members to meet/exceed client expectations;
• Implement company policies and procedures associated with client service levels.

City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.

Preferred Qualifications:

• Provides excellent customer service and builds strong client relationships
• Solves problems proactively
• Desires to learn and grow professionally
• Works independently
• Communicates in a professional, direct style
• Brings previous service industry experience

Requirements

• are 2+ years of operations, sales, or customer service experience
• Previous management experience
• B2B sales experience is additional advantage

Benefits

• Guaranteed Base Salary & Car Allowance
• Generous Commission plan.
• Retirement plan with company match
• Health insurance
• Paid time off
• Dental Insurance
• Vision insurance
• Life insurance
• 401(k) matching