Lobby Attendant

HINNANT & MOORE PROPERTIES is looking for a friendly and detail-oriented Lobby Attendant to join our team. The Lobby Attendant will be the first point of contact for our guests and tenants, ensuring a warm and welcoming environment at our properties. This role involves maintaining the cleanliness and organization of the lobby area, assisting visitors, and providing excellent customer service. The ideal candidate will have a positive attitude, strong communication skills, and a commitment to creating a positive experience for all who enter our properties. As a Lobby Attendant, you will be responsible for monitoring the lobby area, assisting with inquiries, and addressing any issues that may arise promptly and efficiently. We are seeking an individual who thrives in a fast-paced environment and takes pride in their work to help promote a professional and inviting atmosphere.

Responsibilities

• Greet and assist guests and tenants in a friendly and professional manner
• Monitor and maintain cleanliness of the lobby area, including reception, seating, and common areas
• Answer questions and provide information regarding property services and amenities
• Report maintenance or cleanliness issues to the appropriate personnel
• Ensure lobby supplies are stocked and organized
• Assist with package deliveries and distribution as needed
• Maintain a safe and welcoming environment for all visitors

Requirements

• High school diploma or equivalent preferred
• Previous experience in customer service or hospitality is a plus
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented and capable of multitasking effectively
• Flexibility to work various shifts, including weekends and holidays
• Professional appearance and demeanor at all times

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development