Front Desk Receptionist

We are seeking a dynamic and organized Front Desk Receptionist to join our team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive and welcoming environment. Your key responsibilities will include answering and directing calls, managing appointments, and providing exceptional customer service. The ideal candidate will possess excellent communication skills, a friendly demeanor, and a commitment to delivering excellent service. As a Front Desk Receptionist, you will also assist with administrative tasks such as managing correspondence, processing invoices, and maintaining filing systems.

Responsibilities

• Greet and welcome clients and visitors promptly and professionally.
• Answer phone calls, take messages, and direct calls to appropriate personnel.
• Schedule and confirm appointments for clients and technicians seamlessly.
• Manage incoming and outgoing correspondence efficiently.
• Maintain the organization and cleanliness of the reception area at all times.
• Assist with processing invoices and payments as required.
• Handle customer inquiries and resolve issues to ensure satisfaction promptly.

Requirements

• Proven experience as a receptionist or in a similar administrative role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in using MS Office Suite and other relevant computer applications.
• Ability to maintain a positive and professional demeanor at all times.
• Detail-oriented with a strong focus on accuracy.
• Ability to work independently and collaboratively in a team environment.