Business Operations Analyst

What you'll be doing...

Future PLC specializes in selling media space to media agencies and brand marketing teams across the UK and US, driving impactful advertising solutions. We are looking for a Business Operations Analyst to join our New York office and support our mission to deliver outstanding media services.

The Business Operations Analyst will support the US B2C Commercial Sales team by analyzing sales data, identifying trends, and providing actionable insights to increase performance. The ideal candidate will have a strong analytical background, experience in advertising sales environments, and an understanding of the media industry. You will report into the Commercial Systems Team.

• Sales performance reviewing: Analyze sales data to identify trends, patterns, and insights.
• Performance Reporting: Develop and Maintain dashboards and reports to track important sales metrics, performance against targets, and overall team productivity.
• Trend Identification: Monitor market trends, competitor activities, and industry developments to provide insights and recommendations to sales leadership to enhance sales strategies.
• Decision Support: Provide analytical support to the SVPs in strategic planning, forecasting, goal setting, and decision-making processes.
• Sales Strategy: Collaborate with sales leaders to identify areas for improvement and develop strategies to optimize sales performance.
• Sales Process Improvement: Analyze the effectiveness of current sales processes to identify bottlenecks and propose improvements to increase efficiency.
• Development: Work with the sales team to understand their data needs and provide training on best practices for using sales data and analytics tools.
• CRM Management: Ensure the sales CRM system (Salesforce) is being used effectively, and the data is accurate and up to date.
• Training: Ensure sellers are trained and utilizing best practices when it comes to process and CRM use.
• Collaboration: Serve as the primary liaison for commercial teams, facilitating communication with marketing, finance (using NetSuite), and operations teams to ensure alignment and support for sales projects and initiatives.

Experience that'll put you ahead of the curve...

• Bachelor’s degree in Business, Marketing, Economics, Statistics, or relevant experience. 
• Minimum of 3+ years of experience in sales analysis, business analysis, sales operations, revenue operations, or a similar role within the adtech, media, or publisher space. 
• Proficiency in reporting and data analysis tools (Excel, Salesforce dashboards and reports, BI tools).
• Experience researching and generating leads and the ability to interpret complex data sets.
• Experience establishing communication and engagement with partners and senior leadership, with the ability to present data insights concisely.
• Salesforce certifications are a plus!

What’s in it for you… 

We have several awesome perks available to our staff. We offer huge opportunities to learn and develop, whether through professional qualifications, exposure to incredible business projects or informal lunch and learns, hosted by your colleagues. We have a fantastic culture where we really do care about our people and want everyone to succeed. Varied roles mean you’re not pigeonholed into one finite area but you'll develop many skills and experiences.

Additional benefits include health Insurance; that range from medical to dental and even vision care.

401k match and monthly munchies, bagel Fridays, fresh fruit & snacks and coffee and tea on tap. 

And to top it all off, not only do we offer unlimited holiday because we trust you to manage your workload and time but we also offer a share in our success whereby every colleague is eligible to join our profit pool bonus scheme - if Future hits their performance targets all colleagues may receive a bonus.

Internal job family level C6

Please note, the salary range for this position is $75,000-$85,000

This is a Hybrid role from our New York Office, working three days from the office, two from home

Who are we…

We’re Future. We’re 3000+ colleagues over 250+ brands speaking to 400 million people every month across the globe through websites, events and magazines. We’ve got ambitious plans that build on our growth momentum and unlock new opportunities and we’re looking for talented people who want to be a part of it.

Our Future, Our Responsibility - Inclusion and Diversity at Future

We have a voice and we’re going to use it. We promote diversity and inclusion not just in our recruitment processes, but everything we do. We’re an equal opportunity employer and we will continue to ensure our recruitment process is free of bias and our workplaces are inclusive, positive, free of discrimination and respecting of all backgrounds and beliefs. Our culture is underpinned by our values and employees - all - are treated with respect and fairness.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

Find out more about Our Future, Our Responsibility on our website.

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Benefits