Network Relations Fulfillment Program Manager

Join our team and become a part of something bigger – a force for change in the fight against hunger. The Community closely with various departments to streamline workflows, enhance communication, and elevate service to our partners. Foodbank of New Jersey is more than just a food bank – we champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone. 

As the Network Relations Fulfillment Manager, you will be shaping the future of how we serve our communities. You will be at the forefront of our Equitability Initiative, helping to drive meaningful change across New Jersey by working closely with our distribution and customer service team.  

What you’ll do in your role:  

• Manage fulfillment operations to ensure smooth and effective distribution of resources to community partners like food pantries and meal programs.  
• Lead the execution and enhancement of initiatives, such as Direct Delivery and LFPA 
• Develop and sustain strong relationships with community partners, equipping them with necessary resources to meet community needs. 
• Oversee critical administrative functions like order processing, data entry, and inventory management, ensuring accuracy and efficiency. 
• Develop and sustain strong relationships with community partners, equipping them with necessary resources to meet community needs. 

Why you’ll love working at CFBNJ:  

• Opportunity for impact: Last year we provided over 90 million nutritious meals across New Jersey and educated over 25,000 people about health and nutrition. 
• Balance: Generous time off, 14 paid holidays, childcare resources, and organization-wide engagement days.  
• Financial Wellness: 401k with 4% company match after 1 year.  
• Health Benefits: Medical, Dental, Vision and Wellness Programs.  
• Recognition and Certifications: Learning opportunities, tuition and certificate reimbursement, and engagement with our reward and recognition program, Bonusly! 

What you’ll need to be successful in this role:  

• 2-4 years in fulfillment operations and customer service, with 1-2 years in a leadership or supervisory capacity.  
• Proficiency in Microsoft O365, Teams, and Excel.  
• Experience with data visualization tools and processes. 
• Effective communication and leadership skills; compassionate, solution-oriented mindset. 

CFBNJ is an equal employment opportunity employer and is committed to complying with all applicable laws prohibiting discrimination based on  race, religion, color, national or ethnic origin, age, sex , sexual orientation, gender identity or expression, transgender status, marital status, domestic partnership or civil union status, pregnancy or breastfeeding, disability, being a victim of domestic violence, status in the uniformed services of the United States (including veteran status), record of arrest, as well as any other category protected by federal, state or local laws.