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G273SA2 - Mid Level Field Support Technician - Cleared

NiSUS Technologies Corporation

Annapolis Junction, maryland


Job Details

Full-time


Full Job Description

  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up on problems brought to the helpdesk by users of cloud infrastructure
  • Modifies, moves, and installs new equipment
  • Performs technical tasks and provides site support.
  • Performs integrity testing and interviews customers to gather information about problems
  • Will interface with other teams to escalate any issues that require additional assistance to resolve
  • Will transfer files between networks.

Schedule: 11am to 7pm

Requirements

TS/SCI with poly required

  • High School Diploma/GED and 15 years of related experience
  • Bachelor of Science may be substituted for 5 years of experience
  • Hardware Installation
  • Installation Maintenance
  • Maintenance & Repair
  • Microsoft Software Applications
  • Microsoft Windows System Administration
  • Remote Desktop Administration
  • Technology Knowledge

One of the Following Certifications Required:

  • CCNA Security
  • CySA+
  • GICSP
  • GSEC
  • Security+
  • CND
  • SSCP
  • CASP
  • CCNP Security
  • CISA
  • CISSP
  • GCED
  • GCIH
  • CCSP

Benefits

  • Health & Life Insurance
  • Dental Insurance
  • Disability Insurance
  • 401K Retirement Plan with Matching
  • Tuition Assistance
  • Vacation and Sick Leave
  • Hiring Bonuses
  • Referral Recruitment Program
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