Lead Critical Engineering Technician

For 25 years, Stream Data Centers has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. 

Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades. 

From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options. 

Stream Data Centers is headquartered in Dallas, Texas and is the technical real estate affiliate of Stream Realty Partners, a full service commercial real estate investment, development and services company. With $8.8 billion in annual transactions and 1,400+ professionals in 17 core markets, Stream is one of the most successful commercial real estate firms in the nation. 

POSITION OVERVIEW

The Lead Critical Engineering Technician conducts extensive hand-on operations and maintenance work in a critical facility environment. As well as leading maintenance evolutions with junior technicians executing MOPs in accordance with company policy and procedure. Work includes installation, repair, and maintenance of critical and non-critical electrical, mechanical, and plumbing/piping equipment, machinery and controls located in the interior and exterior of building.  Monitors operations and conducts a routine and on-going assessment of the building systems operations and performance. Performs tests, rounds and analyzes data to ensure the proper functioning of departmental equipment. Work requires strong formal conduct of operations skills, technical expertise, personal accountability, and flawless execution of work activities, and safety standards commensurate with a high-risk critical environment and associated expectations for exceptional customer satisfaction and confidence. 

At Stream, we realize that our success begins and ends with our people. As a result, we work hard to attract and retain the best talent in the industry. These high-caliber professionals ensure that Stream Data Centers maintains 100% uptime while coming together to create a distinct culture that is best summarized by our firm’s values: Nice. Smart. Honest. Passionate.

ESSENTIAL FUNCTION:

At the direction of the Critical Facilities Manager, maintains, monitors, and performs preventive, predictive, and corrective maintenance on critical equipment, which may include the following: mechanical (including, but not limited to, HVAC, computer room air conditioners, chillers, and plumbing) electrical (including, but not limited to, UPS, DC battery systems, PDU, generators, transfer switches, and switchgear), cabling (including, but not limited to, data and voice, broad band), fire detection and suppression, life safety, lighting, temperature control systems, building management systems, and digital systems (including fire alarm, duress, card access, CCTV). Other responsibilities include, the operation and maintenance of non-critical equipment such as refrigeration, heat exchanger, HVAC, electrical, hot water systems. The LCET also, monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and adjust where necessary to ensure proper operation of equipment. The LCET will also be responsible for writing Method of Procedures, Emergency Operating Procedures, and execution of those procedures.  The LCET will also assist the CFM with training and mentoring CETs.

This position is onsite with a shift schedule of 12-hour weekend day shift (1st week: Thursday - Sunday; 2nd week: Friday - Sunday), the shift is non-negotiable at this time.

RESPONSIBILITIES:

• Perform all work in strict accordance with Stream Data Centers critical operating procedures, standard operating procedures, and maintenance work instructions.
• Read blueprints, schematics, and effectively resolve equipment issues.
• Participates in all work efforts (including 3rd party contractors) for the safe and compliant operation, maintenance (corrective and preventive), and modification of critical equipment.
• Disables and enables fire alarm control panels and systems.
• Hands on repair of HVAC and electrical equipment.
• Create and execute work orders, through the CMMS for preventative and corrective maintenance on critical systems and building physical structure. Consult with Critical Facilities Manager to order necessary materials to complete all maintenance and perform necessary repairs work. Finalize work orders by completing necessary documentation in the CMMS
• Lead critical maintenance evolutions with vendors and junior technicians ensuring safety and correct strict adherence to company policy and procedure.
• Ensure all preventive maintenance, and corrective maintenance records are reviewed and stored properly.
• Available to cover 24/7 onsite shifts in the event of unplanned emergencies.
• Respond to equipment issues and escalate to the Critical Facilities Manager.
• Perform BMS operations and analyze data to ensure proper functions of all critical systems.
• Understand power and cooling efficiency and understand how PUE is used to determine efficient use of power throughout the facility.
• Experience writing MOPs for corrective and preventative maintenance in a critical environment.
• Assist with RCCA analysis.
• Comply with Stream Data Centers departmental policies, and HSE policy and procedures.

QUALIFICATIONS / (KNOWLEDGE, SKILLS, ABILITIES):

• Strong knowledge of safety requirements within the work environment. (OSHA, NEC)
• Strong knowledge of UPS Systems and design.
• Strong knowledge of HVAC systems and their operations.
• Understanding of critical infrastructure and their redundancies (N, N+1, 2N, Tier levels, and failover systems)
• Knowledge of escalation procedures in a critical environment, and the ability to effectively communicate critical issues.
• The ability to determine RCCA in a critical environment.
• Understanding of CMMS, BMS, DCIM, and EPMS.
• Strong Understanding of the power and cooling requirements for critical IT loads, and the ability to effectively determine the requirements.
• Proficient in Microsoft Office (Word, Excel, Visio), Adobe.
• Knowledge of blueprints, and schematics.
• Ability to oversee Engineering and vendor work.
• Knowledge of Life Safety Systems and their functions in a critical environment.
• Strong organizational skills with the ability to schedule and coordinate engineering and vendor work in a critical environment.
• Proficient writing skills, with the ability to create detailed MOP’s, EOP’s, and SOP’s.
• Knowledge of Security procedures in a critical environment.
• Perform hands on repairs to basic HVAC, electrical, and plumbing.
• Basic knowledge in network protocols (Ethernet, TCP/IP, HTPPS, DNS, Modbus and Bacnet)
• Ability to lift 50lbs overhead.
• Ability to work in cramped or elevated locations adhering to all health and safety guidelines.

PHYSICAL REQUIREMENTS/CONSIDERATIONS:

• Work on a 24x7 schedule (12 hour shifts)
• Work at heights and from ladders.
• Perform physical tasks during the shift, including but not limited to moving heavy equipment (50 pounds), operating critical infrastructure, crawling in tight spaces.
• Work in a noisy environment with ear protection and eye protection.
• Work in critical environment with potential for high stress decision making.
• Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk. Use hands to manipulate small wires and objects.
• Lift up to 50lbs

EDUCATION:

• High School diploma or GED equivalent.
• 7+ years’ experience in critical environment operations, maintenance, and/or engineering supporting critical facilities operations.

Base Salary Range: $40-$45/hr

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. Stream Data Centers offers annual bonus, benefits, flexible time off (vacation), 401k and a variety of other perks and benefits.

_________________________________________________________________________

Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status, or any other reason prohibited by law. Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

If you need any assistance or an accommodation throughout the interview process due to a disability, you may contact us at [email protected].