Product Manager

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

The Product Manager/Owner role will be responsible for specific product portfolio activities related to our Paya Enterprise Platforms. As the Product Manager/Product Owner, you will play the lead role in liaising with the development team, initiating and translating requests into a manageable roadmap/backlog, and new feature creation and definition all the way through general market strategy and commercialization. This role will be heavily cross-functional and will be the “quarterback” for specific activity related to new product creation and enhancements. Additionally, this person will work with department leads and key stakeholders to identify strategy and supporting use cases, relevant KPIs and business requirements for successful product development and prioritization. This person will also be able to competently interface with engineering and development teams to ensure project scoping and delivery.

Responsibilities:

• Collaborating with and soliciting feedback from internal and external customers to understand and anticipate their needs and translate them into product requirements
• Defining the vision for the team’s product
• Influencing the product road map based on this vision
• Managing the product backlog and prioritizing them based on changing requirements
• Overseeing all stages of product creation including design and development
• Developing user stories including acceptance criteria
• Monitoring and evaluating product progress at each stage of the process to deliver business results
• Liaising with the product team and end-users to deliver updates
• Participating/leading in Scrum meetings and product sprints
• Communicate effectively with key stakeholders to achieve project goals
• Extract and retrieve information and data sets to improve upon KPIs
• Documenting existing capabilities, and acting as Tier 3/troubleshooting support as neede

Requirements

• 2-5 years’ experience as a product manager in a payments related role
• Knowledge of Payments Industry preferred, either directly or closely related to work at a Software Provider and/or Merchant preferred
• Virtual terminal, transactional APIs, tokenization/vault understanding, reporting, and transaction reconciliation knowledge is a plus
• ACH transaction processing a bonus as well
• Aptitude for business with critical thinking/problem solving capability
• Ability to easily engage and establish rapport with business professionals – development, clients, and software partners
• Ability to define and translate a vision into detailed and actionable plans
• Strong knowledge of Agile principles, processes, and tools (Jira); Agile certification preferred
• Outstanding verbal, written, and presentation skills, as well as the ability to persuade, inspire, and motivate others
• A proven track record of success in a fast-paced, dynamic environment with multiple competing and sometimes conflicting priorities
• Passion for great user experience, including the experience of internal operations and partners
• Ability and drive to work independently and as a team contributor
• Must be a self-motivated, goal-oriented individual with excellent organizational skills
• Strong quantitative and analytical skills with willingness to dive deep and interpret complex data (Excel, BI tools, etc)
• Exceptional at communicating with senior management as well as with colleagues from technical and non-technical backgrounds
• Proficient with use of MS Office 365, Sharepoint, Jira, Confluence, Azure DevOps, Aha! preferred

Education Requirements

• Bachelor’s degree in business, IT/technology, or other related field, or equivalent work experience (5-10+ years)
• MBA preferred

Benefits

Nuvei offers a wide variety of benefits which include Medical, Dental, Vision, STD, LTD, Paid time off, 401(k) and many other great benefits.

Nuvei perks also include:

• Frequent training programs on new systems and platforms.
• Free Virtual yoga, meditation and fitness classes, community involvement, and many social activities.
• Group Private Medical Insurance
• Up to 2.5 additional days of annual leave a quarter, if company hit quarterly targets
• Employee recognition program and possibilities for advancement in various fields.
• Modern, dynamic and great work environment.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.