Front Desk Coordinator

Performance Optimal Health is a leading health and wellness organization dedicated to helping individuals live their best lives. We offer a comprehensive range of services that focus on exercise, nutrition, recovery, and stress management. Our team of highly trained professionals is committed to providing exceptional care and support to our clients. We prioritize quality and strive to create a positive and personalized experience for every individual.

As a Front Desk Coordinator at Performance Optimal Health, you will play a vital role in ensuring a seamless and enjoyable experience for our clients. You will work closely with our physical therapy and wellness teams to assist in coordinating appointments, managing client inquiries, and maintaining a welcoming environment. We are seeking a passionate and dedicated individual who shares our enthusiasm for health and wellness.

In this role, your responsibilities will include:

• Greeting and welcoming clients with a friendly and professional demeanor
• Managing client inquiries in person, over the phone, and via email
• Scheduling appointments and coordinating with healthcare professionals
• Maintaining accurate client records and updating information as needed
• Assisting in insurance verification and authorization processes
• Collecting co-payments and fees for services
• Ensuring the cleanliness and organization of the front desk area
• Supporting other administrative tasks as necessary

To excel in this role, you should possess the following qualifications:

• Excellent customer service skills and ability to communicate effectively with clients
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficient in basic computer applications, including email and scheduling software
• Ability to work well in a team and collaborate with colleagues
• Previous experience in a similar role or healthcare setting is a plus

If you are passionate about promoting wellness and making a positive impact on people's lives, we would love to hear from you. Join our team at Performance Optimal Health and help us empower individuals to achieve optimal health and well-being.

Requirements

• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Proficiency in basic computer applications
• Ability to work well in a team
• Previous experience in a similar role or healthcare setting is a plus

Benefits

Benefits at a full-time status:

• Competitive Rate of Pay
• Medical/Dental/Vision
• 401K+ Match
• Growth potential within the organization.
• Access to facilities at all locations.
• Internal and external discounts.
• Fun atmosphere
• Continuing education stipend
  

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.