Enrollment Manager - Bilingual in English and Mandarin

One of California’s leading educational service providers, FLEX College Prep, is seeking dynamic and customer-driven individuals to drive sales within assigned markets and provide outstanding service to its diverse client base. The Enrollment Manager will engage in direct sales to meet revenue targets, attend events, and establish and maintain client relationships. This position will report directly to FLEX’s Enrollment Team Manager, under the Admissions Consulting Business Unit.

What you’ll do:

Pre-Sale

• Partner with the business development team to identify and establish local joint ventures and partnerships
• Lead FLEX events such as webinars, seminars, and college fairs to promote your particular program
• Manage sales pipeline; reach out to prospective families, via phone, email, WeChat, etc.
• Schedule and conduct Informational Meetings with prospective families
• Evaluate students’ needs and advise as to which FLEX Admissions Consulting Service(s) would best suit their needs

Sales

• Enroll students in FLEX Admissions Consulting Service(s) to help them meet their college admissions goals, and achieve monthly and quarterly revenue and enrollment targets and KPI’s
• Cross-sell FLEX Academic Service(s) to help students meet their academic goals and college admissions requirements
• Work with Enrollment Team Manager and Director of Enrollment and Operations to create enrollment contracts and proposals.

Post-Sale

• Work with the Operations team to schedule students for services, deliver materials and communicate logistics
• Monitor students’ academic schedule and provide families with updates and progress reports
• Maintain communication with families and recommend upgraded/additional services, as needed
• Respond to and address any issues or complaints that may arise

Where you’ll do it:

• Northern California: Cupertino

Requirements

What we’re looking for:

• Bachelor’s degree required
• Bilingual in English and Mandarin
• 2 or more years of sales experience is a must
• Experience working in education, college prep or related industry strongly preferred
• Stellar personal sales background, with a track-record of exceeding revenue targets strongly preferred
• Strong interpersonal communication skills, ability to establish rapport with students, parents, and co-workers
• Excellent time-management, attention to detail, and organizational skills
• Able to work a Tuesday to Saturday schedule (Tuesday to Friday 11am-8pm and Saturday 8am -5pm)

Benefits

What we're excited to give you:

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans, with many options including free virtual telemedicine and teletherapy.
• Best-in-class 401(k) plan with up to 3% employer contribution matching.
• Generous time off policies:
• 10 days of PTO (Paid Time Off)
• 5 days of Sick Time
• Volunteer Paid Time Off
• Encompassing and inclusive paid holidays
• Mental health and wellness programs to support you and your family.
• Full suite of voluntary benefits, including:
• Credit Union Membership
• WellHub (gym) membership
• Legal Plan options
• Free financial resources through Southern California Credit Union, including advisors, webinars, and classes.
• Team outings and celebrations to foster camaraderie and collaboration.
• Friends and Family discounts on academic services.