Dispatcher (1364)

Are you an experienced and self-motivated Dispatcher looking to advance your career?

If so, Kooner Truck Repair wants you to join our growing team! We are currently hiring for a Dispatcher based out of our corporate office in Sacramento, CA. We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests from customers, dispatch technicians, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multitask as well as take the appropriate action with little supervision.

Why Kooner Fleet Management Solutions?

With over 8 years of experience in the industry, Kooner Fleet Management Solutions is recognized as one of the leading providers of truck maintenance and emergency repair services in the United States. Our commitment to providing efficient and reliable truck maintenance and repair services ensures that our clients' trucks and trailers remain in top condition, allowing them to operate safely and meet high standards. As a family-owned business, we take pride in our work, our partnerships, and our dedicated team members. 

Excellent Benefits:

• Competitive Weekly Pay: $23 - $25/hr
• Medical, Dental, Vision
• 401K Match
• Life Insurance
• More Perks Coming Soon!
• Strong values: We are family owned, we value our employees and we have created a culture based on strong values.
• Grow your skills: We will set you up for success with great training as you come on board and on an ongoing basis.
• Accelerate your career: History shows that strong performers can move up to a Lead or Manager role or follow other paths within our company.
• The stability of an industry leader: Our passion for quality work and excellent customer service have helped us to become an industry leader. Our customers include some of the nation's largest fleet operators.

What the Dispatcher role looks like:

• Shift: Tuesday-Saturday, 7am-4pm or Sunday-Thursday 4pm-12:30am
• Manage scheduling for assigned route assignments
• Schedule and dispatch fleet vehicles for daily service calls
• Communicate with drivers about their current location, estimated time of arrival at the next destination, and any delays that may occur
• Ensuring safety by monitoring driver behavior and adherence to safety policies, as well as maintaining driver logs
• Preparing reports on daily activities and statistics for managers
• Update job status in dispatching software system and maintain accurate records of dispatched tasks
• Resolve customer inquiries and complaints in a professional and courteous manner
• Prepare reports on dispatched tasks, fleet utilization, and other metrics as needed
• Adhere to all company policies and procedures related to dispatch operations
• Perform other duties as assigned

What our ideal candidate looks like:

• High school diploma or equivalent
• Proven experience as dispatcher or equivalent role. Call center experience a plus.
• Fleet Maintenance / Trucking industry experience highly desired
• Excellent communication, interpersonal, and customer service skills
• Ability to multitask, prioritize, and manage time effectively
• Strong organizational and coordination skills
• Proficient in Microsoft Office and Google Suite with aptitude to learn new software and systems

Kooner Fleet Management Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, free from discrimination and harassment. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to fostering a workplace where every team member can thrive. 

Kooner Fleet Management Solutions participates in E-Verify for employment eligibility verification.