Program Coordinator
WRTP|BIG STEP
Milwaukee, wisconsin
The WRTP/BIG STEP Program Coordinator provides general support to our programs and services assisting our organization in meeting contract performance and goals. The Program Coordinator is the liaison between the staff, community, and agencies. This position is the initial contact for interested parties and responsible for triaging all incoming requests, questions, and needs by counseling, mentoring, guiding, and advising.
Essential Duties and Responsibilities
Intake & Triage
- Coordinate the intake process and operation by providing guidance and support for staff, partner agencies, and participants to ensure a smooth operation of the intake process.
- Establish and maintain positive relationships with participants, referral sources, and other stakeholders, serving as a point of contact for inquiries and concerns.
- Gather and record essential information from interested...