Full-time
Website Chat Assistant - Work remote, no experience needed
The House Of Mercier
N/A
The House of Mercier is excited to announce an opening for a Website Chat Assistant, with the flexibility to work remotely from anywhere. This position is perfect for individuals eager to gain experience in customer service and online communication. As a Website Chat Assistant, you will engage with visitors on our website, answer inquiries, and provide information about our luxury products and services.
Key Responsibilities
- Monitor and respond to customer inquiries via live chat on our website in a friendly and professional manner.
- Provide accurate information about our products, services, and promotions to assist customers in their purchasing decisions.
- Engage with website visitors to understand their needs and guide them to appropriate resources.
- Document customer interactions and feedback to help improve our services.
- Work collaboratively with the customer service and sales teams to ensure a seamless customer...