Virtual Sales Support Representative - work remote

The House of Mercier is delighted to announce an exciting opportunity for a Virtual Sales Support Representative. This remote position is perfect for individuals looking to launch or further their career in sales support within the luxury jewelry sector. In this role, you will be responsible for assisting the sales team, managing customer inquiries, and providing information about our exquisite products. You will play a crucial role in ensuring a seamless customer experience while working from the comfort of your home. If you are driven, enthusiastic, and keen to learn, we would love to hear from you!

Key Responsibilities

• Provide comprehensive support to the sales team by managing customer inquiries and processing orders via email and chat.
• Assist customers by providing detailed product information and answering questions related to purchases.
• Handle customer complaints respectfully and efficiently to ensure a positive resolution.
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