Virtual Call Center Agent - work remote, no experience needed

The House of Mercier is excited to announce an opening for a Virtual Call Center Agent! This is a fantastic opportunity for individuals looking to enter the customer service field, with no prior experience required. In this remote position, you will communicate with customers over the phone, providing assistance and ensuring that their needs are met efficiently and effectively. We are committed to providing comprehensive training and support to help you succeed in this role. If you are a friendly individual with a passion for delivering excellent service, we would love to hear from you!

Key Responsibilities

• Handle inbound calls from customers, addressing inquiries and providing information about our luxury products and services.
• Assist customers with their orders, including tracking, returns, and any concerns they may have.
• Ensure a positive customer experience by actively listening and providing effective solutions.
• Document...