Training Supervisor

We are seeking a dynamic and experienced Training and Quality Manager to oversee the development, delivery, and continuous improvement of training and quality assurance programs for our contact center. This role is critical in ensuring our team delivers exceptional customer experiences, meets performance standards, and adheres to company policies and procedures.

The ideal candidate will have a strong background in training design, facilitation, and quality assurance, with a passion for coaching and developing teams to achieve operational excellence.

Key Responsibilities:

Training and Development:

• Design, develop, and implement comprehensive training programs for new hires, ongoing employee development, and leadership readiness.
• Collaborate with operations and leadership teams to identify training needs and ensure alignment with business objectives.
• Conduct engaging...

Position Overview:

The Training Supervisor oversees the development, delivery, and continuous improvement of training programs within a pork fabrication facility. This role ensures that production team members are well-equipped with the necessary skills, knowledge, and safety awareness to perform their jobs efficiently and safely. Additionally, the Training Supervisor leads a team of trainers within the training department, ensuring consistent training standards across the facility and fostering a culture of learning and continuous improvement. The role involves collaborating closely with various departments to assess training needs and drive team member development in alignment with company goals.

Key Responsibilities:

1. Leadership of Training Team:

• Lead, mentor, and manage a team of trainers responsible for delivering training programs to team members.
• Ensure trainers are effectively...

CNSI, Kepro, and Espyr are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes, making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

About Us: Acentra Health is a leading provider of Employee Assistance Programs (EAP) dedicated to enhancing the mental health and well-being of employees in various organizations. We specialize in delivering comprehensive EAP services tailored...

About Lumata Health

Blindness is a devastating—but largely preventable—consequence of poorly managed chronic eye diseases like glaucoma, diabetic retinopathy, and age-related macular degeneration. The prevalence of these debilitating diseases is expected to double between 2020 and 2050, outpacing the capacity of providers and contributing to the rising cost of eye disorders in the US, which already exceeds $99B in direct medical costs annually. In over 95% of cases, disease progression can be slowed or stopped; preserving vision and extending healthspan. But it requires tailored, timely, intelligent patient engagement throughout the patient’s lifelong care journey.

Lumata Health is leading the way in leveraging data-driven virtual care management to address this large and rapidly growing problem. Built with $2M in funding support from the National Eye Institute, Lumata Health’s Intelligent Engagement Platform maximizes the impact of multichannel,...