Technical Consultant (Remote)

Bask Health is looking for a Technical Consultant to assist our Enterprise customers with technical problems and questions when using Bask products and services. The Technical Consultant will be responsible for informing and training clients in the product's proper use to enhance the customer experience and improve satisfaction.

Technical Consultants need to earn our customers' trust and understand technical problems quickly. You will play a major part in the post-sales process and Enterprise customer journey. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the retention of Enterprise customers by delivering key technical insights and evaluations to ensure success both at launch and scale.

You have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve issues. You are...