Full-time
RV External Service Advisor
PPL Motorhomes (Person to Person Listing)
Houston, texas
$55,000 to $90,000 Annually
Personality is KEY! Greet
all RV Service department customers promptly and courteously (Welcome to PPL!).
Answers incoming service department phone calls, directs calls to appropriate
departments if needed.
Performs administrative duties for the service department, which include
correspondence, faxing, filing, follow-up emails, etc.
Checks in Service / Listing customers.
Coordinate Sublet repairs as needed.
Assists with manufacturer delivery check-ins when needed.
Assists with taking warranty claim pictures when needed.
Listen to each customer and clearly articulate repair needs to technicians.
Write repair orders for both customer pay, warranty, third party vendor,...