Remote Refund Specialist - Work remote, no experience needed

The House of Mercier is thrilled to announce a remote position for a Refund Specialist, perfect for those seeking to begin their career in customer service and support. No prior experience is required, as we provide comprehensive training to help you succeed in this role. As a Refund Specialist, you will assist customers with their refund requests, ensuring a smooth and efficient process while maintaining our brand's reputation for excellent service. If you are detail-oriented, enjoy problem-solving, and are passionate about helping customers, we want to hear from you!

Key Responsibilities:

• Handle customer inquiries and refund requests via phone, email, and chat with professionalism and empathy.
• Process refund transactions accurately and efficiently in compliance with company policies.
• Investigate and resolve issues related to refunds and order discrepancies.
• Maintain detailed records of refund transactions and customer...