Full-time
Remote Billing Support Agent - Work remote, no experience needed
The House Of Mercier
N/A
The House of Mercier is excited to offer a remote position for a Billing Support Agent, ideal for individuals looking to start a career in customer service and billing support. No prior experience is necessary, as we provide comprehensive training to equip you with the skills needed for success. In this role, you will assist customers with billing inquiries, process transactions, and support our clients in navigating their accounts with ease. If you are detail-oriented, eager to learn, and passionate about providing excellent service, we want to hear from you!
Main Responsibilities:
- Provide outstanding support to customers regarding billing inquiries via phone, email, and chat.
- Process billing transactions and handle payments accurately.
- Assist customers in understanding their bills, transactions, and account statuses.
- Resolve basic issues and inquiries related to billing to ensure customer satisfaction.
- Maintain accurate...