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Role- App LifeCycle - Systems Engineer (UCCE & UCM)

Location-Austin TX(Hybrid)

Designing, Managing Cisco Unified Contact Center Enterprise technologies

( UCCE ), Cisco Customer Voice Portal (CVP), Cisco IP/IVR, Cisco CTIOS,

Cisco Finesse, CUIC.

▪ Good Understanding and work Experience in third party products like,

Appspace, eGain, Avaloque, Calabrio, Acqueon

▪ Must have hands on experience in VXML gateways, VVBs, SIP proxy.

▪ Must have hands on experience with the following Cisco voice applications

Cisco Unified Communications Manager (CUCM),Cisco Unity Connection

Voicemail, Cisco Presence, Expressway MRA solution, Redsky.

▪ Experience with routine system administration tasks such as OS and

application patches, upgrades and backups of the voice environment.

▪ Information Technology Infrastructure Library (ITIL) framework, with focus

on Availability management, Release management, and...

Organization Overview

Resources Legacy Fund (RLF) builds alliances that advance bold solutions to secure a just and resilient world for people and nature. We design and carry out programs and projects that promote smart policies, secure equitable public funding, and build strong constituencies for protecting nature, addressing the climate crisis, and advancing environmental equity and justice. Since RLF’s founding in 2000, we have partnered with philanthropy, nonprofit organizations, community groups, government, business, and academia to protect more than five million acres of land and ocean spaces, advance critical climate and environmental justice policies, and generate more than $30 billion in new public funding for conservation, equitable outdoor access, and climate initiatives.

We believe strategic philanthropy and thoughtful partnerships can achieve enduring, equitable outcomes at scale. Philanthropic partners trust us to manage...