Online Resolution Specialist - Work remote, no experience needed

The House of Mercier is excited to offer a great opportunity for individuals looking to kickstart their careers as an Online Resolution Specialist! This remote position requires no prior experience and is designed for those who are eager to learn and grow within our luxury jewelry brand. In this role, you will engage with customers online, addressing their concerns and resolving issues to ensure they have a positive experience with our products and services. If you have a passion for helping others and are committed to providing excellent customer care, we want to hear from you!

Key Responsibilities:

• Interact with customers through digital channels, addressing inquiries and resolving issues promptly.
• Assist in troubleshooting problems related to orders, delivery, and product information.
• Document customer interactions and maintain accurate records of resolutions.
• Collaborate with team members to enhance the customer experience and...