IT Service Desk Consultant

Wolf Consulting, LLC is the region's trusted leader in computer support and cloud services for small and mid-size businesses. For more than 35 years, we’ve been serving and satisfying our clients by relieving their technology worries so that they can concentrate on growing their businesses and realizing their goals. We have consistently been honored as a Top Managed Services Provider (MSP) and have been named one of the Best Places to Work in Western Pennsylvania for eight years.

We are seeking an IT Service Desk Consultant to join our quickly growing manged service team. This person should have at least three years of hands-on IT experience, enjoys working in a team environment, and thrives on mentoring less experienced team members.

This is a hybrid position. After the initial onboarding and training period, this person will work two days per week in our office in Monroeville and three days per week remotely from a home office.

IT Service Desk Consultants...

Wolf Consulting, LLC is the region's trusted leader in computer support and cloud services for small and mid-size businesses. For more than 35 years, we’ve been serving and satisfying our clients by relieving their technology worries so that they can concentrate on growing their businesses and realizing their goals. We have consistently been honored as a Top Managed Services Provider (MSP) and have been named one of the Best Places to Work in Western Pennsylvania for eight years.

We are seeking an experienced Senior IT Service Desk Consultant to join our quickly growing manged service team. This person should have at least five years of hands-on IT experience, enjoys working in a team environment, and thrives on mentoring less experienced team members.

This is a hybrid position. After the initial onboarding and training period, this person will work two days per week in our office in Monroeville and three days per week remotely from a home office.

Senior IT...

Why Next7 IT?

Join a team that provides the highest customer support experience through standard operating procedures, well-developed support tools, and customer service-focused support staff.

We are accountable to each other and believe in the power of hard work directed at the right thing. We know that our industry doesn't stay the same, and if we don't increase our value to clients, someone else will. We are open-minded and candid with each other to find out what is true and consider alternative viewpoints. We believe in creating and using well-documented systems.

Be part of a growing team, loved by our clients, with many opportunities for future growth, training, and development.


What is this Position?

IT Technicians address customer inquiries on various issues related to the line of business software, endpoint hardware, and infrastructure. This is a front-line position, meaning you will answer the phone...