Director of Amazon

This role focuses on client satisfaction and retention to build loyalty, while overseeing operations.

This position serves as a key operations role and represents the organization publicly.

Roles & Responsibilities

• Ensure ClickUp profiles are consistently updated correctly.
• Oversee a seamless onboarding process for new clients.
• Manage a streamlined client offboarding process, ensuring proper documentation and centralization.
• Ensure team members complete training videos as they are released.
• Responsible for executing Amazon audits.
• Manage the operation of the Amazon support desk.
• Ensure Amazon teams monitor and understand their churn metrics monthly.
• Establish clear and effective communication between account managers and clients.

KPIs

• 90% of Amazon clients meet 100% of their ad spend budget.
• Maintain a...

This role focuses on client satisfaction and retention to build loyalty, while overseeing operations.

This position serves as a key operations role and represents the organization publicly.

Roles & Responsibilities

• Ensure ClickUp profiles are consistently updated correctly.
• Oversee a seamless onboarding process for new clients.
• Manage a streamlined client offboarding process, ensuring proper documentation and centralization.
• Ensure team members complete training videos as they are released.
• Responsible for executing Amazon audits.
• Manage the operation of the Amazon support desk.
• Ensure Amazon teams monitor and understand their churn metrics monthly.
• Establish clear and effective communication between account managers and clients.

KPIs

• 90% of Amazon clients meet 100% of their ad spend budget.
• Maintain a...

The Director of Amazon will deliver acquisition, reactivation, and retention strategies to drive profitable growth on Amazon. This role will develop, execute, and optimize comprehensive marketing strategies that deliver revenue growth, enhance brand visibility, and increase customer engagement strategy, with a focus on growing our subscriber base to drive engagement, retention, and lifetime value.

KEY RESPONSIBILITIES:

• Amazon Strategic Growth: Develop strategies to attract and acquire new customers on Amazon. Improve Amazon’s retention strategy and approach to CRM, including defining KPIs, customer segmentation, and the customer journey.
• Budget Management: Manage budget and advertising spend, and find new ways to attract/retain customers, while driving revenue.
• Consumer Engagement: Design and implement customer retention strategies to increase loyalty, improve customer retention rate & reduce churn.
...

Location: New York, NY - United States (Collaborative role with European Office based in Hamburg)

About Front Row

At Front Row, we accelerate eCommerce growth for leading brands through data-driven strategies. We offer hands-on support and niche expertise, ensuring robust channel strategies across all lifecycle stages. By leveraging insights from global eCommerce marketplaces and media touchpoints from search to social, we create tailored solutions that drive results.

Job Description:

We are seeking an experienced Director, Brand Strategy with a strong focus on Amazon and other marketplace platforms. The ideal candidate will be a strategic thinker with a comprehensive understanding of eCommerce dynamics and the ability to drive growth through effective marketplace management. This role demands excellent communication and project management skills, as it is both client-facing and collaborative with our...

Location: New York, NY - United States (Collaborative role with European Office based in Hamburg, Germany)
Actually: East Coast is sufficient, does not have to be NYC

About Front Row

At Front Row, we accelerate ecommerce growth for leading brands through data-driven strategies. We offer hands-on support and niche expertise, ensuring robust channel strategies across all lifecycle stages. By leveraging insights from global ecommerce marketplaces and media touchpoints from search to social, we create tailored solutions that drive results.

Job Description:

We are seeking a highly motivated and experienced Performance Marketing Strategist with a strong focus on Amazon Search and Display. The ideal candidate will have extensive knowledge of Amazon's advertising ecosystem and additional expertise in other retail media channels. This role demands a strategic thinker who can see the bigger picture...

Position Overview:

We are seeking a visionary and experienced Creative Director to join our team and lead the creative direction for our portfolio of brands. As the Creative Director at X UP Digital, you will be responsible for developing and executing compelling visual content and creative strategies that drive brand awareness, customer engagement, and sales across all digital platforms, including Amazon, Shopify, social media, and more.

You will play a critical role in shaping the visual identity and storytelling of our brands, working closely with the Head of Marketing, Head of Brand Management, and Product Development teams to create a cohesive and impactful brand presence. This role requires a dynamic leader with a deep understanding of e-commerce, digital media, and creative content production.

Key Responsibilities:

• Creative Vision and Strategy:
• Develop and lead...