Corporate Trainer

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

Essential Duties and Responsibilities:

• Facilitate engaging training sessions that enhance employee understanding of program goals, product knowledge, and call handling techniques

• Demonstrate excellent public speaking and presentation skills to maintain participant engagement and clarity

• Employ effective coaching and development strategies to guide employees toward their full potential

• Maintain thorough and organized documentation of training sessions, attendance, and participant progress

• Continuously update training materials to align with the latest...

At USA Clinics Group, we use our expertise to provide the best possible service for our patients and are growing our Training department! We are looking for 2-Corporate Trainers to join our team! Reporting to the Director of Human Resources, the Corporate Trainer will be responsible for constant training and re-training.

This role will be based out of our Corporate Headquarters in Northbrook, IL and is eligible for hybrid schedule after successful training period.

Pay: $52,000-$65,000

Responsibilities

• Responsible for facilitation of Instructor-Led or Virtual Instructor-Led new hire training courses, new processes, and continued education for existing employees and new hires.
• Delivering training materials and hands on training for all departments
• Understand workflow, policies and procedures related to...