Client Support Specialist

Job Title: Client Support Specialist

Job Overview: We are seeking a dedicated and proactive Client Support Specialist to join our team in the Premium Merchant Funding division. In this role, you will be responsible for reaching out to clients who have been submitted to the SBA Division, ensuring they schedule their calls, and providing ongoing support throughout the process. The ideal candidate will possess excellent communication skills, a strong client-focused approach, and the ability to effectively manage client interactions.

Key Responsibilities:

• Contact clients who have been submitted to the SBA Division to confirm they are scheduling their calls.
• Provide clear and helpful information regarding the next steps and the importance of scheduling their call with the SBA Division.
• Serve as a liaison between clients and the SBA Division, offering support and addressing any questions...

Are you looking for a dynamic, exciting, and challenging opportunity? Do you want to work with a team of passionate individuals dedicated to providing top-notch customer service? Look no further! Our fast-growing company is seeking a knowledgeable and enthusiastic individual to join our team as a Client Support Specialist.

This is an entry-level position with on-the-job training and excellent growth opportunities!

As a leading provider of US mobile data services for large business and enterprise customers, DataXoom is looking for someone who is passionate about delivering excellent customer support. In this role, you will be responsible for managing and processing help center requests, via tickets or the occasional inbound call, to support and maintain existing customer accounts.

What's in it for you?
A place where you can grow and push yourself further, where your leaders empower you and give you the tools...

As a Client Support Specialist at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will provide phone and email support to clients, assisting with billing questions, service roll-out, and technical issues, with an emphasis on efficient, quality service delivery.

This position is a work-from-home opportunity. We are currently hiring out of the following locations:

• Des Moines, Iowa
• Cedar Rapids, Iowa
• Omaha, Nebraska

In order to be considered, you should be within a commutable distance to one of these key hiring markets, as there may be in-person training and team-building events from time to time.

Successful candidates have excellent customer service skills, an engaging phone presence, and are comfortable spending a significant amount of time on the phone with clients. We’re a dedicated, down-to-earth group in a growing organization offering plenty of opportunity....

Our Client Support Specialist acts as a liaison, provides product/services information and resolves any emerging problems that our customer accounts might face with accuracy and efficiency.

As a Client Support Specialist, you will play a crucial role in ensuring the smooth functioning of our mobile app and delivering exceptional customer support to our clients. You will be responsible for understanding and resolving issues related to API and manual software integrations, as well as providing technical assistance to clients facing challenges. Your ability to develop a deep understanding of our clients' needs, identify issues, and take proactive measures to address them will be key to success in this role.

What You’ll Do

• Provide exceptional client support through various channels (email, chat, and phone) through Zendesk to address client inquiries, technical issues, and escalations related to client payroll & timeclock software...

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.  

IT Concepts is looking for an experienced Messaging Client Support Specialist to support our engagement with the Social Security Administration to support the Agency’s Electronic Messaging and Collaboration Infrastructure. The ideal candidate will provide a high level of 2nd tier customer...

At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current bike, we are here to help them achieve their goals and make their life easier.

Are you a communication maestro? We want YOU! 🌟 Whizz is on the lookout for a Client Support Specialist to join our vibrant and expanding team at our New York Union office. Your mission, should you choose to accept it: consult with clients to help them choose the perfect bicycle model, maintain seamless document flow on rental and sales transactions, and be the friendly voice helping customers out. But that's not all—you'll be the hero communicating effectively with clients in person, over the phone, and by email to keep things running...

WeSuite is seeking a full-time Client Support Representative to report to its Client Support Team in White Plains, NY.

Job Responsibilities include:

• Answering Client support issues and working with clients via phone, connected session, and email.
• Troubleshooting: Analyzing bugs, resolving problems, and providing root cause analysis for errors
• Documentation and follow up: Recording issues using designated software tools, completing next steps, and following through resolutions.
• Communication: Providing technical expertise with Clients and being an excellent communicator, both written and verbal
• Collaboration: Building rapport and working with clients and others to engage clients.  Interaction with: Quality Assurance, Development, Account management, other team members, and management
• Proactive improvements: Identifying and resolving potential issues before they become critical, and...

Company Seeking Experienced Client Support Specialist in Arlington, TX Branch.

Are you positive, confident and willing to serve others? If so, then you're our kind of people and we want you on our team!

Our company is Great Place to Work certified and ranked #3 in Fortune's top SMB workplaces in our industry. We recruit individuals who are deeply talented, extremely competent, and possess impeccable character. As a member of our team, you will be highly valued, respected, and able to hone in on important, thought-out objectives. We are committed to an inclusive and supportive work environment where everyone can thrive.

You'll be given clear instructions on every facet of the work and the freedom to improve upon the way we do it here at Mixer & Plant Parts. In fact, improving upon the way we do it here is one of our five company values.

As a Client Support Specialist, you will be on the front lines of delivering our brand promise to our clients....

As a Client Support Specialist at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will provide phone and email support to clients, assisting with requests including but not limited to client portal access and navigation, billing, service roll-out, and technical issues. You will partner with other departments from time to time to resolve client inquiries. You will foster the cultivation of the client experience and account growth.

This key position is a work-from-home opportunity. We are currently hiring out of the following locations:

• Des Moines, Iowa
• Omaha, Nebraska

In order to be considered, you should be within a commutable distance to one of these key hiring markets, as there may be in-person training and team-building events from time to time.

This role reports to the Client Services Supervisor within our Payments team. We’re a dedicated, down-to-earth group in a...

Client Relations and Support Specialist

Location: Austin, Texas

Company Overview: We’re Level, a fast-moving and fast-growing recruiting and staffing agency connecting work-from-home Filipinos (Virtual Assistants) with our clients located in the US. Our rapid growth has earned us a spot on Austin’s top 50 fastest-growing private companies. We attribute this success to prioritizing employee satisfaction, which in turn leads to satisfied clients. We value being dependable, relational, humble, and just. Our team is close-knit and dedicated to our mission, setting big goals both personally and professionally.

Role Overview: We are looking for a dynamic and experienced Client Relations and Support Specialist to join our team. This role is critical in ensuring our clients fully understand and appreciate the value of our services, maintain strong relationships, and consistently receive...

Universal Energy Solutions is seeking a dedicated and customer-focused Client Support Specialist to join our team. As a Client Support Specialist, you will play a pivotal role in ensuring the satisfaction and success of our clients. Your expertise and support will contribute to the overall growth and success of Universal Energy Solutions as we continue to provide innovative energy solutions.

At Universal Energy Solutions, we value our clients and strive to provide exceptional support. In this role, you will be the primary point of contact for clients, assisting them with their inquiries, concerns, and technical support needs. If you have excellent communication skills and a passion for helping clients succeed, we invite you to apply.

Responsibilities

• Provide exceptional customer support to clients, addressing inquiries, concerns, and technical support needs.
• Assist clients with onboarding and implementation of energy solutions.
...

Turfmen Lawns is a leading provider of lawn care services and has been servicing residential and commercial properties for over 20 years. We take pride in delivering exceptional customer service and maintaining pristine landscapes. We are currently seeking a highly motivated and detail-oriented Client Support Specialist to join our team.

As a Client Support Specialist, you will play a crucial role in ensuring our customers receive top-notch service. You will act as a liaison between our clients and our lawn care technicians, providing timely and accurate information to address customer inquiries and concerns. Your excellent communication skills and problem-solving abilities will contribute to delivering a positive customer experience.

Responsibilities

• Serve as the primary point of contact for client inquiries and resolve any issues promptly and efficiently
• Coordinate and schedule lawn care services for clients, considering their specific needs...

Who We Are: 

ContinuumCloud offers a spectrum of cloud-based software solutions intentionally designed to meet the unique needs of the behavioral health and human services industry. These solutions include an EHR platform, powered by Welligent, an HR & Payroll system, powered by DATIS HR Cloud, as well as a Patient Engagement Platform, powered by CaredFor. Through these offerings, ContinuumCloud empowers organizations to provide high-quality care and deliver on their mission. 

The Role:

Tier 2 Client Solution Specialists are responsible for ensuring our clients are having an excellent customer experience with our unified HR and Payroll solution, e3. We are passionate about delivering an exceptional customer experience throughout the entire implementation process and beyond. When our customers choose e3 they are aligning and empowering their organization so that they can focus on their mission of...

Who We Are: 

ContinuumCloud offers a spectrum of cloud-based software solutions intentionally designed to meet the unique needs of the behavioral health and human services industry. These solutions include an EHR platform, powered by Welligent, an HR & Payroll system, powered by DATIS HR Cloud, as well as a Patient Engagement Platform, powered by CaredFor. Through these offerings, ContinuumCloud empowers organizations to provide high-quality care and deliver on their mission. 

The Role:

Tier 2 Client Solution Specialists are responsible for ensuring our clients are having an excellent customer experience with our unified HR and Payroll solution, e3. We are passionate about delivering an exceptional customer experience throughout the entire implementation process and beyond. When our customers choose e3 they are aligning and empowering their organization so that they can focus on their mission of...

Who We Are:

ContinuumCloud offers a spectrum of cloud-based software solutions intentionally designed to meet the unique needs of the behavioral health and human services industry. These solutions include an EHR platform, powered by Welligent, an HR & Payroll system, powered by DATIS HR Cloud, as well as a Patient Engagement Platform, powered by CaredFor. Through these offerings, ContinuumCloud empowers organizations to provide high-quality care and deliver on their mission.

The Role:

ContinuumCloud is growing rapidly and seeking an HCM Client Support Specialist to be a part of our talented team. Our Client Support team helps to ensure that our clients are getting the most out of our software, e3. You will have an aptitude for learning HR &Payroll software solutions, a passion for service, and problem-solving ability.

This salary range may include multiple levels. Your level is based on our assessment of your...

Universal Energy Solutions is seeking a dedicated and customer-focused Client Support Specialist to join our team. As a Client Support Specialist, you will play a pivotal role in ensuring the satisfaction and success of our clients. Your expertise and support will contribute to the overall growth and success of Universal Energy Solutions as we continue to provide innovative energy solutions.

At Universal Energy Solutions, we value our clients and strive to provide exceptional support. In this role, you will be the primary point of contact for clients, assisting them with their inquiries, concerns, and technical support needs. If you have excellent communication skills and a passion for helping clients succeed, we invite you to apply.

Responsibilities

• Provide exceptional customer support to clients, addressing inquiries, concerns, and technical support needs.
• Assist clients with onboarding and implementation of energy solutions.
...

As a Client Support Specialist at Jammer Door, you will play a key role in providing exceptional customer service and support to our clients. You will be responsible for addressing client inquiries, troubleshooting issues, and ensuring client satisfaction.

Key Responsibilities:

• Serve as the primary point of contact for client inquiries and support requests

• Respond to client inquiries in a timely and professional manner

• Troubleshoot and resolve client issues, escalating to appropriate teams when necessary

• Maintain accurate and detailed records of client interactions and resolutions

• Collaborate with internal teams to address client needs and ensure client satisfaction

• Identify opportunities to improve client support processes and procedures

• Stay up-to-date on product...