Call Center Billing Representative

Transend MSO, Inc. provides administrative support to New Oakland Family Centers, a comprehensive behavioral health and substance abuse provider for consumers across Michigan, in both outpatient and partial hospitalization settings.

Location: Southfield

Schedule: Full-time, shift-based schedule determined by Director

Reports To: Clinical Director/Clinical Supervisor/Call Center Manager/Billing Customer Service Supervisor

Compensation: Hourly Employee. Commensurate with experience.

Position Summary: The Call Center Billing Representative at New Oakland Family Centers is responsible for providing exceptional customer service while supporting both consumer access and billing functions.  This position requires a thorough understanding of the center’s protocols, policies, and procedures.  The Call Center...