Assistant to Service Manager - New York

Full job description

Assistant to Service Manager

Position: Assistant to Service Manager
Location: On site

Are you ready to grow your career with Whizz, a leader in cutting-edge transportation solutions for delivery riders? We are looking for an Assistant to the Service Manager to support our dynamic operations. This role is perfect for someone with excellent organizational skills, a passion for customer service, and the ability to collaborate effectively with a team. At Whizz, we value dedication and offer opportunities to advance within the company.

Responsibilities:

• Assist the Service Manager in overseeing day-to-day operations to ensure excellent customer service delivery.
• Act as the primary point of contact for customers, handling inquiries, resolving complaints, and ensuring satisfaction.
• Coordinate workload assignments to maintain smooth workflow and operational efficiency.
• Monitor service schedules...