Full-time
1347-Customer Service Manager (Manufacturing)
SP Associates
Charleston, south carolina
KNOW HOW/SKILLS
- Supply Chain Experts on MRP/ERP
- SAP knowledge preferred
- Logistics/Transportation Knowledge
- ISO 9000 QM/TS16949/SOX knowledge
- Textile manufacturing knowledge preferred
KEY COMPETENCIES
- Situational influencing
- Organizational commitment
- Decision making
- Adaptability
- Achievement orientation
- Customer Focus
KEY ACCOUNTABILITIES
* Build a performance-driven team; manage the resources; motivate and lift competencies of the staff to meet growing business requirement; manage development plan for talents properly, and consciously work on succession plan. Responsible for Performance Management and Team Management
* Manage the Customer Service team, ensuring delivery and high quality of service on behalf of all customers. Must know the customer’s...